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From Autonomy to Alienation: Exploring Organisational Dehumanisation Among Ride-Hailing Drivers

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Group & Organization Management

Published online on

Abstract

Group & Organization Management, Ahead of Print.
Platform ride-hailing pairs algorithmic efficiency with promises of flexible, ‘be-your-own-boss’ work, yet drivers portray the job as dignity-stripping. Using an interpretive–abductive design, 31 interviews with Indian male drivers were conducted and ...