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System-Wide Trust (SWT) Versus Component-Specific Trust (CST) in Multi-Agent Human–Agent Teams: Individual Variability in Trust Bias

Human Factors: The Journal of the Human Factors and Ergonomics Society

Published online on

Abstract

Human Factors, Ahead of Print.
BackgroundPrior work on trust in multi-component systems has proposed two competing perspectives: system-wide trust (SWT) versus component-specific trust (CST). SWT argues that individuals view multiple agent teammates as interconnected parts of a single “...