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The Moderating Influence of Institutional Capacity on the Acceptance of Artificial Intelligence (AI) Powered E-Government Services

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Administration & Society

Published online on

Abstract

Administration & Society, Volume 58, Issue 8, Page 897-942, September 2026.
Artificial intelligence (AI) has revolutionized the public sector. However, AI adoption in the public sector remains underexplored, especially the factors that induce citizens’ acceptance of AI-powered e-government services (AAIPEGS) for efficient and ...