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Relational Scarcity and Marketplace Backlash: A Zero-Sum Mattering Theory

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Journal of Macromarketing

Published online on

Abstract

Journal of Macromarketing, Ahead of Print.
Some of the most intense marketplace backlash targets brand actions that take no political position, such as a retired logo or rebrand. They rival any boycott, yet their direction flips with the brand rather than politics, which ideology leaves ...