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The Surprise Effect in Hospitality: Exploring the Role of Social Distance and Mysterious Consumption in Accommodation Choice

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Journal of Hospitality & Tourism Research: The Professional Journal of the Council on Hotel, Restaurant, and Institutional Education

Published online on

Abstract

Journal of Hospitality & Tourism Research, Ahead of Print.
This research examines how social distance and how attentional allocation responses to surprise shape accommodation choice. We argue that surprise redirects attention toward the features of the offering, making relational considerations more influential. ...