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Uncovering the Intervening Mechanisms in the Relationship Between Technological Stressors and Individual and Work-Related Consequences

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Journal of Hospitality & Tourism Research: The Professional Journal of the Council on Hotel, Restaurant, and Institutional Education

Published online on

Abstract

Journal of Hospitality & Tourism Research, Volume 50, Issue 7, Page 1005-1021, September 2026.
This study examined how workplace telepressure and cyber incivility, as work-related stressors, affect individual and work-related outcomes in hospitality employees, using a mixed-methods approach. After developing a draft, following a thorough literature ...