What matters to older adults when dining in restaurants? A mixed-methods approach

Xiaoye Li, Han Wen, Junehee Kwon, School of Hospitality and Tourism Management, Spears School of Business, Oklahoma State University, Faculty of Innovative Hospitality Management, Macao University of Tourism, Department of Hospitality, Event and Tourism Management, University of North Texas, Department of Retail, and Tourism Management, University of Tennessee at Knoxville

Tourism and Hospitality Research

Published online on August 07, 2026

Abstract

Tourism and Hospitality Research, Ahead of Print.
Aging is a complex process, but previous restaurant research on the dining behaviors of older adults has been conducted mainly from managerial perspectives, overlooking the effects of aging itself. Drawing on the three pillars of aging and the Kano Model, ...