This paper reports on a research study using the Butlerian notion of performativity in the analysis of school librarian identity. The purpose is to explore how librarians at secondary and upper-secondary schools perform their identities as school librarians. Fourteen in-depth interviews were conducted. The analysis was driven by the theoretical concepts of performative identity, recognizability and intelligibility. Performing identity was found to be part of six work-tasks: to express, to position, to make visible, to remind, to inform and to explain. In conclusion, the study contributes to research on school librarian challenges, pursuits and strategies when performing professional identity in relation to teachers. Focusing on the performative acts of school librarians can contribute to understandings of their everyday challenges and deepen the understanding of the profession.
Most governments, particularly in poor and developing African countries, are hesitant to pledge themselves through a legislated school library policy to roll out an active and sustainable library and information service for their schools to improve the quality of education. In South Africa, providing schools with a well-resourced and well-staffed library and information service is even more challenging because of the inheritance of the apartheid education system prior to 1994. The article is limited to just one part of a research project which investigated the resource provision in public high schools in Limpopo Province, South Africa. The purpose of the study was to investigate challenges that negatively affect the establishment and sustainability of an active and vigorous library and information service for all schools in Limpopo Province. The study was largely quantitative, blended with triangulation of both quantitative and qualitative methods for data collection. Self-administered questionnaires were used to collect quantitative data from the principals or teacher-librarians at schools, while an interview schedule was used to collect qualitative data from education officials through face-to-face interviews. The findings established that there are daunting challenges which hinder effective establishment and maintenance of functional school library and information service. The national Department of Basic Education has a responsibility to ensure that school library policy is formulated, endorsed and implemented as a matter of urgency. The Government should also fast-track rural development to enable teachers and learners, particularly those in historically disadvantaged rural black communities, to access library materials in other amenities.
This research was designed to measure the level of contribution public libraries in Korea have made to digital inclusion in their communities. To that end, the study compared the degree of contribution to digital inclusion by Korean libraries with that by US libraries. Specifically, the following domains of digital inclusion were assessed: (1) information technologies and infrastructures that can be utilized by the users, as well as (2) digital literacy campaigns and programs that promoted digital integration (helping people to use technologies and library programs and know about other resources and events provided by libraries). Public libraries in Korea were surveyed using a questionnaire developed by the Institute of Museum and Library Service in the United States – FY2011 Public Library Survey, revised for the Korean context. From a systems perspective, Korean public library computers and Internet infrastructure surpassed those of their counterparts in the United States in terms of quality but the diversity of technologies, equipment, and technology-related services and the proportion of technology-related services provided were higher in the United States. In terms of educational content, libraries in both countries informed the public about diverse subjects but US libraries offered more, and more diverse, services than Korean. Library staff were responsible for running programs in the United States, whereas these were provided through collaboration with external organizations in Korea.
The goal of this paper is to fill the gap in current research on the United States National Library Service for the Blind and Physically Handicapped program by surveying NLS librarians, using social informatics as the theoretical base. A 31-question survey was distributed to 111 library professionals. The questions addressed the Digital Talking Book Program, the Digital Talking Book Player, patrons, adaptive/assistive technologies, the impact of the 2008–2009 recession, and the Local Recordings program. NLS librarians and their patrons were satisfied with the player; however, both groups feel that it needs to be upgraded. Future research should survey NLS patrons and non-users of the NLS program.
This study proposes an objective methodology for identifying and computing the factors relevant to the assessment of information security risks for digital libraries that is also compliant with the ISO 27000 and the GB/T 20984 standards. By introducing a fuzzy comprehensive assessment method and an expert investigation method to the dimensions of assets and threats, this study proposes a model for computing the value of assets and the severity of threats. In the dimension of vulnerabilities, a vulnerability computation model based on the multi-channel weighted average method is proposed. By considering the digital library of a typical public library in China as the object of assessment, this study acquires assessment data by using a combination of a questionnaire survey, an on-site survey and vulnerability scanning. Research findings consisted of the following: (1) the digital library identified a total of 3111 information security risk items; (2) according to the assessment results attained using a combination of the factor identification and computational methodologies proposed here in conjunction with the multiplicative method specified in GB/T 20984, the high-risk (or higher risk) items accounted for 0.9% of all risky items, which is consistent with the status quo in information security risks faced by digital libraries. The analysis showed that the proposed methodology is more scientific than the currently prevailing direct value assignment method.
This study explores the adoption and use of social media as a source of information by Egyptian government journalists. It applied a survey with a total of 386 journalists representing the three official newspapers of Egypt. Findings showed that 27.2% of journalists were found to not use social media, mainly males (69.7%), older than 40 years (77.7%) and mostly with a BA degree (80.4%). On the other hand, 72.8% of them who were found to use these platforms were also males (59.1%), younger than 40 years (65.9%) and mostly with a BA degree (93.2%). More than two-thirds (69.9%) were somewhat old users whose experience ranged from seven to ten years, and more than two-thirds (73.5%) have been using these platforms heavily (four to more than six hours a day). Such results confirm that a large number (95.7%) of users were found to be at least advanced users. Social media users’ home and work were the most significant places to access these platforms, which were found to be easy to use and useful. Most types of social media used were social news, media sharing and micro blogging, blogs comments and forums, social networking sites and bookmarking sites to perform tasks, such as finding information, communicating, keeping up to date, checking materials, sharing information and taking part in discussions. A large number of users tend to accept these media platforms as a source of information since they are accessible, have linked references, are updated sources, are accurate, promote current work, are convenient, secured, credible, reliable, stable, easily identified, copyrighted, build confidence and contain filtered information. However, lack of know-how to cite sources, lack of time needed to access social media, lack of credibility of the news source and lack of quality of information sources were at least significant to journalists when using social media platforms.
In an attempt to market their services and connect with potential users, and particularly young people, many libraries are opening accounts on social media platforms. Research suggests a contradiction between the advice relating to marketing and that regarding the use of social media in libraries, with the former emphasising the importance of the user at the centre of all considerations and the latter placing library staff as central to decisions. In this work we attempt to re-address this imbalance by surveying the current state of library activity on Twitter and, by means of questionnaires, investigate the experiences and motivations of librarians (n=58) in using social media and whether students (n=498) are willing to engage with the library in this manner and why. Our findings confirm that libraries in the sector are indeed struggling to foster interest in their social media activities and go some way to understanding why this is so, leading to a number of conclusions and recommendations for practitioners.
Rural women in South Africa are important role players in community development; to withhold information from them is to hold back the potential for rural development. However, obstacles such as poverty, illiteracy, fear, poor access to public agencies, and lack of knowledge about the right to information and how or where to ask for it has deprived women of access to information. Since post-apartheid South Africa, government has made progress toward empowering women. Community radio is the only accessible and readily affordable medium within the rural community and can play a significant role in rural development of women. This article adopts the case study research approach through the use of document analysis and interviews to investigate the role of two community radio stations in selected areas of the KwaZulu-Natal Province of South Africa with regard to rural development and the dissemination of information to women listeners. It also suggests ways by which these radios may be used to enhance access to information by rural women in South Africa. The findings reveal that although community radio stations are recognised as support systems for information dissemination in rural communities, their role in information dissemination and the community development of women has not been fully explored. This article suggests ways in which the services of community radios may be enhanced by the provision of information to women for rural development.
Reference management software packages are established as research software packages to help scholars organize their work, improve workflows and ultimately save time. The number of citation management software packages has increased in recent years and therefore choosing an appropriate one has become a challenge for researchers. Scholars always explore the features of an appropriate RMS prior to making an investment to invest in one. Hence, the purpose of this study was to identify and analyze the prominent features in the selection of appropriate reference management software based on an extensive literature review and further to validate this through experts’ opinions. We have utilized the valuable opinions of experts to develop a hierarchical model based on the interpretive structural modelling approach to demonstrate the contextual interrelationship among these factors. Furthermore, the Matrice d’Impacts Croisées-Multiplication Appliquée à un Classement analysis approach has been utilized to classify the identified features based on their dependences and driving power, and to validate the developed interpretive structural modelling-based conceptual model. The developed model in this study can help reference management software developers to understand the correlations among the identified features and their interdependences to further enhance the quality of their products. The academic and practical contributions of the study are discussed.
This paper discusses the findings of research investigating the implementation of a resource-based school history project in Malaysian secondary schools. It seeks to understand how the project contributes towards students’ information literacy development. The study took place in selected secondary schools in Kuala Lumpur, Malaysia. A total of 23 students and 5 teachers from four schools participated in the study, employing (a) student focus group interviews, (b) teacher individual interviews, (c) observation, and (d) document analysis as the data collection techniques. In general, although the history project is considered a "research" project by teachers and students, it is found to be a cursory information-gathering and information-compilation type of assignment, which is fully guided by the project guidelines or instructions. While teachers employ a mixture of teaching approaches in the project instruction, the efforts are concentrated on subject matter-related issues such as subject content and project instructions fulfillment. The larger learning experience such as information literacy and learning skills development, as well as research and report writing enhancement, appear to be overlooked in the instructions. The findings also show that (a) information literacy is loosely defined, (b) the "information gathering and information compilation" of the project task is of a superficial nature, and (c) inadequate guidance from teachers has resulted in low information literacy development among students. This study highlights the critical need to address information literacy in the education system, design resource-based assignments with a clear information literacy focus, and the importance of support from teachers for successful development. It provides a foundation for further research on the development of information literacy-focused resource-based school project assignments.
This study was set to examine and identify some aspects of information literacy skills among postgraduate students at Sokoine University of Agriculture and determine challenges and problems facing them in terms of searching and use of various information resources. Systematic probability sampling and questionnaires were used to collect data from175 students out of 314 first-year postgraduate students registered. The findings showed that although information literacy exists among students, a good number of students demonstrated significant deficiency in their information literacy knowledge and skills in key aspects including searching for information from electronic sources, application of various information search techniques such as Boolean operators, use of truncation, synonyms and concept maps. Based on the findings, the paper recommends addressing the shortcomings found by introducing a mandatory information literacy course for both postgraduate and undergraduate students to ensure effective independent learning among students.
Knowledge has been widely recognised as the most valuable asset of an organisation and the creation of new knowledge as a prerequisite for improving service quality and achieving innovation. The current study, adopting a business-oriented approach, aims to explore the factors that affect knowledge creation in Greek academic libraries. More specifically, building on the findings of a preliminary study, it empirically tests the influence of knowledge enablers, namely organisational culture, organisational structure, human resource management and information technology, on both knowledge-centred strategy implementation and knowledge creation, using structural equation modelling. The results suggest that libraries must develop and implement a knowledge-centred strategy, supported by the proper social and technological context, to achieve the creation of new knowledge. Organisational culture emerged as the most important influencing factor, thus indicating that library leaders must focus on building a knowledge-conducive culture, characterised by collaboration and trust.
Linking a publication with scientific research results and the use of information resources is a key component of the collection, development and assessment of an academic library. Librarians often use quantitative data, but it is not easy to come by. Directly connecting library and information services to the impact they have can be quite difficult. Focusing on the 2010–2014 period, we have linked the quality and quantity of published papers to usage statistics for the newly acquired consortia access to scholarly journals in three international publisher databases: ScienceDirect, SpringerLink and WileyOnline. We found that the share of scholarly journals from the ScienceDirect, SpringerLink and WileyOnline consortia cited by University of Primorska researchers’ in their scholarly papers has gradually increased every year, ranging from 13.5% in 2010 up to 24.8% in 2014. The share of scholarly papers published by University of Primorska researchers’ in scholarly journals with the highest impact (measured in Web of Science and Scopus) has also increased substantially, from 18.03% in 2011 to 31.55% in 2014. Study shows that better access to quality information resources for scientific researchers lead to an increase in its use and results in higher quality research shown by the gradual increase of publications of research results in higher impact scholarly journals.
We investigated the relationship between organizational factors and three dimensions of burnout in a sample of 53 Swedish public librarians. We also qualitatively identified specific library-related stressors based on the organizational factors investigated. The results showed that the organizational factors workload and community predicted higher levels of emotional exhaustion while the organizational factors community and values predicted higher levels of cynicism. Beyond that we also found that the most frequent stressors reported by the participants were overload of working tasks, technostress, patrons, management feedback problems and isolation. It is suggested that structural interventions to deal with burnout among librarians can be managed by both changing the work-organization and training the employees in stress-management strategies.
This article explores the work of tool lending libraries from the perspective of staff and decision makers. It addresses what role serving community members with tools plays, and what this in turn means for the professional role of library work. The study builds on semi-structured interviews with tool lending specialists and managers from three US municipalities. Participants are found to perceive their library and their work as something of practical, local and immediate relevance. Compared to traditional library work, participants perceive their setting to require patrons and staff to be more directly and actively social. Several participants stress the importance of staff being experienced tool users themselves, leading the article to conclude with a discussion on reference competence.
This study examined the career and learning motivation of students studying a Master of Library and Information Science (MLIS) degree programs at universities located in four different countries, namely the University of Hong Kong, National Taiwan Normal University, Peking University, and the University of Copenhagen. The MLIS students from these four universities were invited to take part in a self-completion online questionnaire survey, and 200 responses were collected in total. We discovered that their prior working experience in the library had an impact on their decision to pursue the MLIS program. We also categorized the career and learning motivation factors of MLIS learners into intrinsic and extrinsic factors, and discovered that the participants were motivated by both intrinsic and extrinsic factors to pursue their graduate studies in the Library and Information Science (LIS) field. We found that intrinsic factors influenced the students of University of Copenhagen significantly more than the other student groups, and this could be explained by Hofstede’s cultural dimensions. Our findings can assist with the formulation of development strategies for MLIS programs through a review of the LIS curriculum and help MLIS programs in different countries attract more people to pursue a career in LIS.
Inquiry project-based learning is a contemporary focus area in curriculum development around the world. This new learning approach requires students to locate appropriate information from various sources in order to satisfy their information needs under strict anti-plagiarism requirements. However, technological advancement inadvertently allows convenient plagiarism opportunities. Students must learn how to enhance their academic integrity and not to copy information directly from readily available sources like the Internet. This study investigated junior secondary students’ standard of academic integrity. Data was collected through information literacy tests, plagiarism checks on student group projects and structured interviews. Poor information literacy and language abilities were found to be potential factors behind poor academic practice, and academic integrity teaching proved to be largely effective. Therefore, related teaching should be further included in the school curriculum starting at the junior secondary level. Including a statement of academic honesty as part of school policy could also heighten students’ awareness of academic integrity and bring about plagiarism-free learning to actualize genuine education.
The purpose of this paper is to analyse how public libraries have been conceptualized and measured in official Spanish statistics over the past 15 years. This allows us to reflect on the transformation of the very nature and aims of libraries during the first 15 years of the 21st century. We examine the main official statistical source of information on cultural participation, the Survey on Cultural Habits and Practices in Spain, and track the impact of social change and digitization on library services. By analysing the 2002–2003, 2006–2007, 2010–2011 and 2014–2015 surveys, we monitor changes in the questionnaires and in the derived indicators, and relate the findings to general trends and challenges for public libraries in contemporary societies.
From the vantage point of user studies and the information literacy paradigm, a case study was conducted (at the Universitat Jaume I, Castellón, Spain) to analyse the information behaviour of first-year Translation trainees. The study takes into account what it is like to be a university student in the digital age, in order to investigate how they find, evaluate and use information for their course work. The study is located within the qualitative paradigm (using a semi-structured task to obtain direct data from the student body). A number of needs and weaknesses are identified within the student group as regards their information behaviour. It is hoped that this study will serve as a basis for the design and subsequent implementation of Information Literacy programmes specific to this interdisciplinary field.
The aim of the present study is to identify the extent of the validity of the application of the Association of College and Research Libraries 2011 guidelines for academic librarians. In order to achieve this, the researchers conducted a survey using a questionnaire distributed to the study population. The population consisted of male and female librarians in six Saudi university libraries: Umm Al Qura University, Tiba University, King Abdulaziz University, Taif University, Princess Noura University, and the University of Dammam. The number of respondents to the questionnaire was 88. All standards received high approval rates. Values relating to professional responsibilities received the highest rating, followed by governance, then leave and research funds followed by compensation, and finally grievance. Among the indicators that received the highest average scores were: providing the librarians with the opportunity to complete their studies while working and therefore improve their salaries, engaging them in developing the policies and regulations of the library, and enabling them to participate in conferences and seminars. There were no statistically significant differences in the degrees of Saudi librarians’ approval rates of the application of any of the ACRL guidelines with regard to years of experience, qualifications, gender, specialization, and place of work.
In recent years, with the general adoption of smartphones with computing power comparable to desktop computers, mobile applications (apps) have experienced a surge in popularity. However, there are few studies conducted about their educational use, especially in Southeast Asia. To close this research gap, this study aims to provide a current overview of mobile apps usage in higher education. Besides exploring the actual use of apps, the technology acceptance model was applied to examine (1) undergraduate students’ perceptions, which involve perceived usefulness and perceived ease of use, towards adopting mobile apps for educational purposes, and (2) their overall attitude toward such adoption. Both quantitative and qualitative methods were used to collect data from 150 undergraduate students in Business, Education, and Engineering in Hong Kong. The results show undergraduate students use mobile apps frequently to engage in learning activities related to their academic studies, with a particularly focus on communication and collaborative working, accessing academic resources, and checking a dictionary. However, the discrepancies in using apps for academic purposes are not significant between the three faculties. Meanwhile, perceived usefulness has a more positive impact on overall attitude compared with the impact of perceived ease of use. The investigation will help tertiary institutions, library service providers, and educators develop and assess strategic planning for education collaborating with mobile apps. This paper could also give app developers some suggestions for app design based on actual usage and students’ information needs.
The digital revolution has had a particular impact on the functioning of libraries: it has changed both the means of communicating with the users, and the nature of the service itself. In the case of academic libraries, an online presence is crucial due to the increased rate of Internet usage among their stakeholders, academics and students alike. From their perspective, library websites serve as digital gates to library services and resources. However, an academic library website may fulfil a wide array of functions and their importance can be variously prioritized. The purpose of our research was to find out which functions of academic library websites are viewed as the most important by a selected group of users: the students. To answer this question, we identified the main functions of academic library websites on the basis of desk research and designed a survey conducted among students of the University of Warsaw (Poland) and Vilnius University (Lithuania) (n=680). The picture of users’ information needs with regard to content of the academic library website revealed by our research allows us to draw conclusions about the functions of the academic library website distinctive from those already mentioned in the subject literature. From the perspective of a user-centric approach we distinguished five functions of the academic library website: (1) supporting the usage of the collection (online and traditional); (2) promotion of culture; (3) gateway for locating information on the Web; (4) education; (5) creation of library’s online image.
Performing artists’ activities in public libraries have received scant research attention. To address this gap, this study is based on semi-directed interviews with staff in charge of performing artists programmes in 11 libraries, and an email survey of libraries in the two main French metropolises of Paris and Marseilles. Four types of goals underpin the programming strategies of the public libraries surveyed: the development of audience; the enhancement of collections; the modification of institutional image and the decompartmentalization of arts. Finally, the article examines the effects on the libraries’ governance as regards audience development, their core missions and their development partnerships.
Information and communication technologies have been accepted as one of the most significant forces of modernization. Studies have looked at the role information and communication technologies play in religion and their application in religious environments. However, the majority of these studies focused on the developed world. Few empirical studies focused on Nigeria. This study investigated the adoption and use of information and communication technologies by Pentecostal churches in Ibadan, Nigeria. The results revealed that the majority of Pentecostal churches in Ibadan have adopted and are using information and communication technologies, the main reason being to propagate the gospel. This research has been able to contribute to knowledge by bringing out their role and impact on church growth, spiritual upliftment of members and its concomitant effect on society as a whole.
This paper focuses on the move by some academic libraries to replace subject-based organisational structures with new functional structures, introducing functional specialists instead of subject librarians. It reports 11 in-depth semi-structured interviews with senior managers in UK libraries discussing their attitudes to this change. Key drivers for change included the desire to align the library more closely with institutional strategy and provide enhanced research support. However, there were also major concerns, particularly the loss of close relationships with academic departments. Little consensus emerged apart from agreement that this is a major current debate impacting significantly on the future positioning of libraries in their institutions.
Traces the 12-year self-archiving policy journey of the original 107 publishers listed on the SHERPA/RoMEO Publisher Policy Database in 2004, through to 2015. Maps the RoMEO colour codes (‘green’, ‘blue’, ‘yellow’ and ‘white’) and related restrictions and conditions over time. Finds that while the volume of publishers allowing some form of self-archiving (pre-print, post-print or both) has increased by 12% over the 12 years, the volume of restrictions around how, where and when self-archiving may take place has increased 119%, 190% and 1000% respectively. A significant positive correlation was found between the increase in self-archiving restrictions and the introduction of Gold paid open access options. Suggests that by conveying only the version of a paper that authors may self-archive, the RoMEO colour codes do not address all the key elements of the Bethesda Definition of Open Access. Compares the number of RoMEO ‘green’ publishers over time with those meeting the definition for ‘redefined green’ (allowing embargo-free deposit of the post-print in an institutional repository). Finds that RoMEO ‘green’ increased by 8% and ‘redefined green’ decreased by 35% over the 12 years. Concludes that the RoMEO colour codes no longer convey a commitment to green open access as originally intended. Calls for open access advocates, funders, institutions and authors to redefine what ‘green’ means to better reflect a publisher’s commitment to self-archiving.
Information communication technologies and media have challenged traditional education and changed teachers’ thinking. These technologies present unique opportunities for supporting creativity, which is the key aim of learning in arts education. Despite the direct and close link between them and arts education, how to integrate these technologies into traditional education has long challenged government and educational experts. Teachers’ digital literacy has been regarded as an important part of information communication technologies-enabled education. Because an arts education uses more equipment than other types of education, it is more dependent on digital media. Thus, arts teachers’ digital literacy has directly affected their teaching, and has played an increasingly important role in education. This paper, having investigated eight Chinese arts teachers’ digital concepts and utilities in their teaching, explores digital literacy in arts teaching in China from different perspectives. It also offers recommendations for research into arts teachers’ digital literacy and arts education research in China for the future. Overall, this study designs a framework of factors for Chinese arts teachers’ digital literacy.
Students with disabilities require special convenient access to library services as compared to the general student population. Despite the special needs requirements, there is consensus among researchers that access to library services by students with disabilities is not yet fully available, especially in countries in the global periphery. This study utilised quantitative data collected through questionnaires directed to 92 disabled students registered for the 2013 academic year, an interview with the librarian responsible for the disabled students unit and observation using the IFLA checklist for access to libraries for disabled people to evaluate the convenience and accessibility of library services for students with disabilities at the University of Limpopo in South Africa. Even though the study established that a purpose-built library service unit for students with disabilities that complies with international best practice was in place, students with disabilities were not adequately satisfied with the library services they received as very few library materials had been transcribed into accessible formats. The situation was compounded by the fact that only one librarian was assigned to manage and run the library services for the disabled. The study recommends that the university should hire more librarians to assist students with disabilities in the audio-braille library. It is hoped that the study will stimulate policy makers to include students with disabilities in information access and collection development policies. A further study on the needs and academic progress assessment of students with one group of disabilities is recommended.
The e-book reader revolution is already here. The questions we asked ourselves were: What are the reading preferences of Information Science students at the beginning of the second decade of the 21st century? How do different variables, such as relative advantage, comprehension, and learning strategies affect students’ reading preferences? The research was conducted in Israel during the first semester of the 2015 academic year and encompassed 177 Library and Information Science students in an Information Science Department in Israel. Three questionnaires were used: personal details, relative advantage, and learning strategies, and two further questions that focused on reading habits. The study showed students’ preferences for printed materials. In addition, it emphasizes the importance of two personal variables that may affect students’ will to read electronic materials: relative advantage and comprehension.
This paper aims to determine novice and experienced users’ search performance and satisfaction with the interfaces of the Web of Science and Scopus. This is a descriptive-analytical study. Snowball sampling was used. Given queries were searched by 15 experienced and 15 novice users and their search performance was recorded using Camtasia. Their satisfaction was determined by the QUIS questionnaire. The experienced users were more satisfied with both databases than the novices but the difference was not significant. The results imply that even a limited amount of search experience provides search performance benefits in using databases to locate information. If a user interface is designed in a proper manner and considering users’ needs, users get better results.
This paper investigates how academic librarians perceive the role of social networks in enhancing the professional skills of library staff, and how they can be used to promote library services. It is based on case study design in real organizational settings, which are two academic libraries in Jordan, namely the University of Jordan library and Al-Balqaa’ Applied University library. The authors used questionnaires to collect the required data in order to investigate the perceptions of library staff in relation to social networks and how they used social networks to promote library services. The results indicate high awareness and extensive use of social networks for professional development. However, it appears that social networks were not fully exploited to promote library services. It was noted that "job title" (staff position) was the only factor that affected the results, while other factors such as gender, experience, frequency of use and age had no effect on the results. It is concluded that academic libraries in Jordan should make better use of social networks to promote library services.
This study intends to evaluate the degree of improvement in the participants’ creative thinking abilities index after participants engage in the program for six months in the public library creative zone. A comparative assessment was carried out by calculating the creative thinking abilities index before and after participation in the program. This study examines three factors of creative thinking ability: fluency, flexibility, and originality. As a result, first, the average standard score was 100, and standard deviation (SD) was a normal distribution of 20. First, there was a significant difference in the fluency for looking at the degree of enhancement in the fluency of the participants’ creative thinking abilities after they participated in the program. Therefore, the creative thinking abilities education can significantly improve the fluency of participants. Second, there was a significant difference in the flexibility. The creative thinking abilities education can significantly improve the flexibility of participants. Third, there was a significant difference in originality. The creative thinking abilities education can significantly improve the originality of participants. Fourth, when the overall creative thinking abilities of the participants were analyzed, there was a significant difference from the creative thinking abilities mean score. The creative thinking abilities education can significantly improve the average score of creative thinking abilities. Finally, there was no difference by gender, but there was a significant difference by grade level for evaluating all creative thinking abilities factors.
This research explores the connection between social media and independent continuing professional development, focusing on new professionals within the UK and Ireland who graduated between 2010 and 2015, based on Ruddock’s definition (see Appendix 1). Two online surveys were conducted to ascertain why continuing professional development networks have been created and why new professionals use them. The first survey was completed by 100 new professionals; the second was completed by four continuing professional development network founders. This paper explores the relationship between the uptake of continuing professional development and social media usage by new professionals and highlights the reasons social media are used by new professionals for continuing professional development which include cost, variety of continuing professional development options, and removal of boundaries, e.g. geographical, hierarchical. The survey also found that network founders used social media to promote continuing professional development and engage with users.
The pathway to a career in the Library and Information Science field is rarely straightforward and unidirectional, but is often multi-faceted, with many circuitous detours along the way. There has been an increasing number of second-career in LIS emerging from many other non-LIS-related professions over the years. Many of these newcomers have made significant contributions to the LIS profession as they transfer their years of professional experiences, expertise, knowledge and skills from their former careers into the field. The purpose of this paper is to understand the perceptions and perspectives of the LIS students, and the various factors that influenced these midlife graduate students to consider switching from their current occupations to LIS as a second career.
Provision of e-services in Nigerian academic libraries has been around for some time. However, while studies of user satisfaction with traditional modes of library services in these libraries are countless, those focusing specifically on user satisfaction with their e-services are rare. This study therefore investigated the factors that determine students’ use of and satisfaction with the e-services sponsored by a multinational telecommunication firm in a Nigerian university library. The design for the study was both quantitative and qualitative, involving a multistage sampling technique. A questionnaire was used to sample 400 registered students of the library, while 40 students who are non-users of the library’s e-services were interviewed. The 382 valid responses were analysed statistically while the interview responses were analysed thematically. The study found that among those who use the e-services, their level of use was significantly predicted by all the examined e-library service factors (system quality, service quality and information quality), e-library environment, students’ gender, computer/IT self-efficacy and satisfaction with e-services. However, students who were not using the e-services mentioned the following factors, amongst several others, as responsible: lack of awareness of the services, inadequately skilled ICT manpower to support users, absence of user training, inadequate ICT infrastructures including inadequate Internet access and unreliable campus network. Needed to boost the use of and user satisfaction with the e-services are attention to the services, these resource availability factors and the investigated service delivery factors.
This paper examines the views of a group of experts on the term "information literacy life cycle" and the application of information literacy standards and models in the Ibero-American context. Using the Delphi method, it explores the views of a group of experts made up of INFOLIT academics and professionals. The results show that the concept of "life cycle" is not generally accepted by the participant experts, that there is agreement regarding INFOLIT essential stages and that the experts know and apply international standards and models on INFOLIT, alongside some models developed from their own countries. All in all, the paper aims to contribute to a broader international panorama on information literacy.
The key purpose of this study is to show the information-seeking behaviour of Kuwaiti judges. Being one of the few studies about the information needs and information-seeking behaviour conducted in Arab and developing countries, this study is a pioneer one among many studies conducted in information seeking, especially with this significant group of information users. The authors tried to investigate this seeking behavior in terms of Kuwaiti judges’ thoughts, perceptions, motivations, techniques, preferences, tools and barriers met when seeking information. The authors employed a questionnaire, with a response rate of 77.2%. This study showed that most Kuwaiti judges were likely to be older, educated and with a work experience ranging from new to old. There was a statistically reliable significant difference between Kuwaiti judges’ demographic characteristics and some sources of information, such as books, encyclopedias, references and mass media. Kuwaiti judges were using information moderately to make decisions, to be in line with current events, to collect statistics and to do specific/general research. The office and home were the most frequent location from which Kuwaiti judges were accessing information. Their efficiency level in the English language was described to be moderately good, and a number of them confirmed that their efficiency level in French was not bad. The assistance provided by colleagues, followed by consultants, translators, secretaries and librarians were found to be the strongest types of assistance needed when seeking information. Mobile apps, followed by PCs, information networks (the Internet) and information databases were the highest technology tool used. Printed materials, followed by non-printed and audiovisual materials were the most preferred information formats used. The use of languages, the recency of information and the place of information, the deficit in the library’s role to deliver information were at least significant barriers to Kuwaiti judges when seeking information.
The study investigates whether information-seeking behavior models and theories obtained in previous research are applicable to more complex tasks. It also aims to gather students’ opinions on the importance and helpfulness of various traditional and online information sources in their thesis-writing process. This study would help to develop a better understanding of the roles and impacts of these information sources in the current networked academic infrastructure. Inspired by the Information Search Process model, we divided the process into six stages and conducted three separate surveys that covered students’ feelings, thoughts and actions, as well as other important factors that might affect their behaviors in each of the stages. Our study shows that both the feelings and thoughts of students changed during the different stages of the process, and that they were generally consistent with the descriptions in the Information Search Process model. The study indicates that it is beneficial to use the Information Search Process model as the starting point for studying the student thesis-writing processes. As the outcome of the study, we ultimately proposed a multi-stage model for Chinese undergraduate students’ thesis-writing process.
This research aims to determine the usability of the central library websites of medical sciences universities in Iran. This was a descriptive, cross-sectional study which employed a heuristic evaluation method to evaluate the usability of the websites. Three trained evaluators independently examined the 12 library websites from 11 July to 10 September 2013 using Nielsen’s usability heuristics. A list of usability problems was obtained and the severity of identified problems was determined. We identified 668 usability problems. The highest number of problems concerned ‘aesthetic and minimalist design’ (27.1%) and the lowest number concerned the ‘help and documentation’ heuristic (1%). Since the importance of libraries’ websites cannot be understated, the websites should consider the identified problems and attempt to address them.
The objective of this study was to investigate the relationship between emotional intelligence and general job satisfaction of librarians. For this purpose, a quantitative study was conducted on librarians serving in university libraries of Pakistan. A randomly selected sample of Pakistani university librarians completed a questionnaire survey measuring their responses on emotional intelligence and job satisfaction. Multiple regression analysis indicated that all indicators of emotional intelligence were significant predictors of job satisfaction. The results showed that self-assessment was the strongest predictor while optimism was the weakest predictor of job satisfaction. The findings are useful for libraries and other organizations interested in developing emotional intelligence and improving workers’ job satisfaction, which ultimately may lead to effective performance.
The primary objective of this work was to study news items about libraries published in the different communications media of the Region of Extremadura (Spain) in recent years in order to see what impact and visibility libraries have had in those media. A secondary objective was to determine quantitatively whether the complex economic crisis the country has suffered was reflected in any decrease in the number of news items about libraries. For this, a total of 3206 news articles was collected. After their analysis in detail, they were reduced to the 490 which the study’s results address. This decrease by a factor of about seven in the final news items selected was because the title or the first few paragraphs of the news item did not exactly express its content. As a consequence, a qualitative analysis of the content was necessary. The conclusion reached was that the economic crisis suffered by Spain had indeed been reflected in an evolution undergone by news items about libraries in the media. Although the numbers of those items decreased in the period analysed (from 2007/2008 to 2012/2013) coinciding with the crisis, there was an upswing in 2013 compared with 2012 which may reflect the much hoped for ‘green shoots’ of recovery of the Spanish economy.
This study introduces the concept of personal innovative behaviour and demonstrates its validity in the context of e-book reader adoption and use. Personal innovative behaviour, unlike measures of consumer innovativeness, amalgamates decisions about product adoption with reports of the product’s actual use. Quantitative methodology was used, and probability proportional stratified sampling technique was used to obtain the proportionate sample. Items to measure personal innovative behaviour for e-book readers were included in a questionnaire distributed to students at a Malaysian university. Of the 386 participants, 79% used the e-book reader, half of them for academic purposes. Confirmatory factor analysis using Amos tested the concept of personal innovative behaviour for both users and non-users. The results indicated that the underlying dimensions, (intended Adoption Behaviour and actual Use Behaviour), could be measured and combined in a structural model only for users, i.e. innovators. Good model fit confirmed the validity and reliability of the framework. The redefined construct and scale validation will be helpful to researchers to measure the individual personal behaviour in terms of their final decision to adopt and actual usage of the novel product. The personal innovative behaviour scale presented here can be used by researchers and practitioners to measure adoption and use of personal information products and devices. The two dimensional conceptualization of personal innovative behaviour (intended Adoption Behaviour and actual Use Behaviour) reconciles similarities and differences between the decision and action variables in innovation diffusion theory and the technology acceptance model.
The purpose of this study is to get insights on library users’ information retrieval behavior, as reflected in log files, reports, and publishers’ counts. From the data it appears that the library’s discovery tool is not the major source for accessing full text items and the patrons often prefer other sources such as Google Scholar. Google Scholar cannot replace the library, but it can link users to resources that the patrons can access, through library subscriptions.
This paper aims to identify the stratification of Iranian Library and Information Science academics in terms of visibility, effectiveness and scientific and professional performance. The present study is applied and is implemented through survey and webometrics methods and with a descriptive approach. The research population includes all Iranian academics working in Library and Information Science departments with a PhD with the titles Assistant Professor, Associate Professor and Full Professor. Google Scholar is used to gather web data. A researcher-constructed questionnaire is also used to gather data from the research population in order to stratify them in terms of professional and scientific performance. J Mehrad, MH Dayani and R Fattahi achieved the first to the third ranks respectively in terms of professional and scientific performance. There is also a direct and significant relationship between stratification of the visibility and effectiveness and professional and scientific performance. Graduation from foreign universities, proficiency in English language, writing team papers, scientific collaboration with international scientists, membership of valid national and international research groups, employment in university departments with high experience and also employment in university departments which offer postgraduate qualifications are considered the main factors behind some members’ visibility in the research community.
This paper presents the results of a mixed methods study of interlending and resource sharing in UK public libraries, based on the results of a survey distributed to both senior library managers and interlending staff, and in-depth follow-up interviews with 20 respondents. We present an analysis of perspectives towards rates of interlending, the rationales and strategies for providing the service, the perceived value for money offered by various interlending schemes, the impact of the current digital environment, and views on the future of interlending in the UK. Our findings suggest that while interlending services are undoubtedly threatened by the drastic cuts to public library funding, and that demand for the service is more generally in decline, resource sharing is viewed by some as a potential means of mitigating the effects of increasingly limited acquisitions budgets, and ensuring the public library system continues to provide access to a wide range of resources for its users.
The aim of this paper is to examine the concept and characteristics of library and information science (LIS) vis-à-vis knowledge societies, and the emerging ICT skills in librarianship for knowledge societies. In addition, the study recommends strategies for enhancing the training of LIS professionals to meet industrial needs for knowledge societies. The researcher employed conceptual framework and critical examination to explore the concept of re-engineering LIS education, the state of LIS education and the requirements for meeting industrial needs for knowledge societies. There is a need to review the content and method of LIS education to inject more ICT content and approaches. If implemented, this will open up new avenues not only for the user community but also for the library profession. LIS constitutes a key factor in creating, developing and maintaining knowledge societies. To be able to achieve this, LIS education must equip library and information professionals with relevant ICT competencies. Consequently, there is need for re-engineering of LIS education in the area of methods and content of training for the LIS profession so as to meet industrial needs for knowledge societies. The value of this study lies in its exposition of the contemporary industrial needs and expectations of LIS education especially in the area of information and communication technology.
The purpose of this study is to explore the intention and competency of Library and Information Science (LIS) professionals regarding sensitivity of gender-related issues in libraries and to examine the effect of a short-term (five days) thematic training workshop on Information Management with Gender Perspectives for LIS professionals. Data was collected from working librarians around the country using two separate channels, i.e. an online questionnaire, and pre/post-training test results from the trainees of a workshop on gender mainstreaming in libraries. The findings discuss the level of competencies, need for training, and attitudinal responsiveness of LIS professionals in Pakistan and appropriate measures are discussed. Moreover, gender-related issues and the current status of LIS professionals are alarming in terms of gender responsiveness. Findings show that only 17% of the LIS community is gender responsive. The results are useful for planners of engendered programmes and policies, library science professionals and researchers, especially in the field of gender and women’s studies and provide an insight for international readers into the perception of LIS professionals on mainstreaming gender in Pakistani libraries. This study uniquely presents the current status and preparedness of LIS professionals to address gender-related issues in libraries
The purpose of this study, which was conducted through a survey, is to describe the ownership and use of mobile medical apps (MMAs) by Egyptian patients. Findings revealed that 65.4% of Egyptian patients did not use MMAs, of whom 69.7% were male and 30.3% female, older, with at least a high school education and working mainly as farmers and non-government workers. The study also found that 34.6% of Egyptian patients tended to be MMA users, of whom 61.8% were also male and 38.2% female, older, educated and working mainly as businessmen/women and accountants. Many MMA users showed that they had been using these apps for less than five years. The number of MMAs owned was described to be moderate, accessed mostly from home/dormitory and work. Reminder apps, healthy life apps and general facility information apps were found to be mostly used by Egyptian patients who adopted these apps for reasons such as finding specific information, checking materials and communication. To meet these reasons, 97.1% of them were spending from one to three hours a day. Almost two-thirds of Egyptian patients confirmed that the use of these apps was at least fairly easy to them and all of them saw these apps as at least fairly useful. A large number of MMA users showed very positive attitudes towards the use of these apps, since they allow for easy dissemination of information and are described as easily accessed. They also showed some negative attitudes, since they are addictive, violate privacy, are frustrating and require language skill. Users faced some significant barriers, such as lack of awareness of MMAs, lack of language and technical skills and lack of training in the use of MMAs.
Although social networking sites such as Facebook or Twitter are widely used by teenagers, to date, research has focused on their social uses. This research sought to investigate the ways in which high school students (15–19 years) use such sites in order to find information. It highlights the importance of considering how young people may use social networking sites for everyday life information as well as for academic and school-oriented information. Findings from a web-based survey of students from the UK, France, Thailand and Denmark show that social networking sites are information sources for most teenagers, especially for information related to social activities. Although academic information seeking was not among the most common reasons for using them, the findings indicate that they are used by many students for such purposes, as well as for everyday life information seeking.
This paper theoretically explores how conversation-based programming in public libraries might support meaningful interactions between immigrants and individuals from the dominant ethnic group, and as a result, facilitate integration. The theoretical lens consists of Intergroup Contact Theory and a social-psychological model of integration. Four examples of library-based conversation-based programming are given in order to illustrate and expand upon the theoretical discussion: the Women’s Story Circle at the Reykjavik Public Library in Iceland; Expat Dinners at public libraries in Denmark; the Memory Group at the Torshov branch of the Deichman Library in Norway; and the Språkhörnan programme at Malmö City Library in Sweden. Based on these examples, conversation-based programming shows potential for supporting integration through its ability to support, to varying degrees, equal status contact, common goals, intergroup cooperation and explicit social sanction, as well as the extensive and repeated contact needed for intergroup friendships to be established.
Wayfinding is the study of how humans use a variety of informational media to orient themselves and navigate in a space, such as a library. This multi-method case study tested the applicability of a wayfinding framework developed in architecture to a public library environment. Research methods included unobtrusive observation of a random sample of users’ wayfinding in the facility and interviews with a convenience sample of users to discuss their wayfinding behavior. Patrons used various wayfinding behaviors in the facility, some corresponding to the framework, but other behaviors did not fit into the existing framework and not all aspects of the framework were observed or expressed. Additional research is necessary to investigate more fully the degree to which the framework validly describes how library users wayfind. Results have value for librarians, architects and interior designers, all of whom may apply findings toward their work designing facilities that are intuitive to navigate.
Legislation plays an important role in the provision of national and public library services. In Zambia, however, libraries that perform the functions of national and public libraries are operating without a legislative mandate. As a result, there is fragmentation of library services as there is no single institution which performs all the functions of a national library service. Although several efforts have been made in the past to enact national library service legislation, no Act of Parliament has been passed to date (2015). This study provides empirical evidence depicting the benefits of having legislation in the provision of national and public library services. The study identifies institutions that perform functions of national and public library services in Zambia. Quantitative data were collected through questionnaires administered to public library staff and interviews with senior government officials and executive members of the Zambia Library Association and Zambia Library Consortium. The study recommends that appropriate legislation that puts together the functions of public and national libraries under one institution be enacted in Zambia as soon as possible. Failure to transform this pattern will jeopardise the preservation of the country’s cultural heritage.
This study focused on poultry farmers’ preference of information sources for accessing poultry management information in three rural districts of Tanzania. A mixed methods research design was deployed. Questionnaires and focus group discussions were used to collect quantitative and qualitative data respectively. Responses to the questionnaire which was administered by researchers in face-to-face meetings were received from 360 farmers, and 160 farmers participated in 16 focus group discussions. The study was carried out from July to December 2013 in nine selected villages in Tanzania. The findings indicate that farmers preferred interpersonal and informal sources. Source preferences were influenced by availability and accessibility of the information source. The results suggest that farmers preferred listening and talking, probably a result of the oral tradition prevailing in rural areas. It is also probable that farmers enjoy interpersonal sources because they allow a two-way communication, provide quick access, immediate feedback, ease of use, and convey information specific to their local situations. Further studies on development and changes in farmers’ information source preference are required in order to better address their current and future information needs.
The aim of this study is to demonstrate how the archivist and all the professionals dealing with the municipal archives can be intrapreneurs in the organization where they perform duties, through their creativity, better services, using their personal involvement and ingenuity in creating products or new services. The results obtained, based on a quantitative approach with the data-collecting instrument of a questionnaire sent to a sample of 311 Portuguese municipal archives, showed evidence of a gradual change in work mentality and in archive and archivists’ procedures, noting a certain awakening to the practice of intrapreneurship. In identifying the main practices stimulating intrapreneurship in the archives studied, it was possible to identify some explanatory dimensions (factors) of this phenomenon: (1) autonomy, pro-activeness, creation of products and climate, (2) orientation towards goals, competence and risk, (3) market, social and decision, (4) functionality and status, and (5) reward and competitiveness. This study is seen as being of the greatest importance, due to the information and knowledge society becoming increasingly important for the economy, especially following one of the most serious crises in Portugal’s history. It was therefore necessary to find out to what extent these information professionals are intrapreneurs within their archives, taking advantage of existing resources but also of their wisdom and competences in its service.
The latest evaluation indicators of digital literacy are applied to college students to evaluate their level of digital literacy. Evaluation areas applied in this study are roughly classified into technical literacy, bit literacy, and virtual community literacy, and each of these has five sub-groups. This paper attempts to analyze the level of effect of these categories and sub-groups on information use behavior. This study used a survey, as did much of the previous research. College students from five different colleges were targeted, with 221 surveys out of 250 returned, a return rate of 88.4%. As to results, bit literacy influences information use behavior most, followed by virtual community literacy and technical literacy in that order. Bit literacy is related to the ability to use information including information search, information discernment, editing information, processing information, and utilizing information, and these items appear to have influenced information use behavior most. Examination of these detailed items shows that the ability to process information has the most significant effect on information use behavior followed by information discernment, information editing, community analysis, document editing, and use of tools and ability to create cyber culture in that order. The literacy indicators with the lowest effect on information use behavior were the ability to communicate, form self-identity, information search, and form relationships in that order.
There is a lack of clarity as to the effects of school libraries on children with a non-western background in the Netherlands, an educationally disadvantaged group. Using a longitudinal design involving an experimental and a control school, the present study examined whether an integrated library facility in a Dutch primary school has an effect on the reading attitude and reading behaviour of non-western migrant students (n = 140). The results showed no statistically significant effect on the degree in which students think reading is fun. On the other hand, over time, students attending the experimental school considered reading more useful than students visiting the control school. With regard to reading behaviour, no statistically significant effect of the school library was found. However, the school library programme was not implemented in the most optimal form, which may have affected the findings. Reading climate at home was found to be an important predictor of both reading attitude and reading behaviour, stressing the importance of parents as partners for school libraries when it comes to reading promotion.
Across different national contexts public libraries have dealt, in diverse yet comparable ways, with the multiple challenges stemming from globalization, migration, marginalization and technological developments. This article argues, by way of dissecting three cases of library planning programmes which focused on centring libraries in their neighbourhoods, that we in recent decades witness the contours of a social library. Discussing experiences from initiatives in the UK, Canada and Denmark we, notwithstanding significant national differences, highlight common features – that libraries bring together already existing, but hitherto isolated institutional knowledge and competencies. We conclude by proposing a tentative typology of ‘the social library’.
The purpose of this study is to examine the relationships between knowledge management dimensions and organizational culture types in higher education libraries in Qatar using the competing values framework. A descriptive, quantitative research design was employed to determine the correlation between the variables. Two research instruments are used in this study: (1) Organizational Culture Assessment Instrument and (2) Knowledge Management Assessment Instrument. The results of the study revealed that, while the culture types clan and market predicted the knowledge management dimensions of creation, capture, organization, storage and application, the culture types adhocracy and hierarchy predicted the knowledge management dimensions of storage and dissemination.
The key purpose of this study is to provide first-hand information about beggars in Egypt, especially from the perspective of their information-seeking behaviour including their information needs. It tries to investigate the information-seeking behaviour of Egyptian beggars with regard to their thoughts, perceptions, motivations, attitudes, habits, preferences as well as challenges that may impede their use of information. The research methods used were an adapted form of snowball sampling of a heterogeneous demographic group of participants in the beggary activity in Egypt. This sampling was used to select focus groups to explore a range of relevant issues. Data on the demographic characteristics of Egyptian beggars showed that they tend to be men, mostly with no formal education, with an average age around 30s, labelled as low-income persons, mostly single and mostly Muslims. A large number of Egyptian beggars were seeking for information to meet their basic daily needs, although some of them were not able to identify their information needs clearly. The information-seeking behaviour profile of a very large number of Egyptian beggars indicated a preference for informal sources of information over formal sources to solve different problems and meet the challenges faced during their beggary depending on assistive devices, predominantly mobile phones. The illiteracy and the lack of awareness about the basic rights of information as well as information needs were the most important difficulties Egyptian beggars face during accessing information. The study recommended that beggars’ awareness about their information rights should be promoted through educational programs that help them value the role of information in their life.
The paper provides suggestions for cataloguing session materials (especially minutes of sessions) using the MARC 21 Format for Bibliographic Data and MARC 21 Format for Authority Data. The suggested solution is shown on the example of materials from the government of the Autonomous Province of Vojvodina in Serbia (APV) sessions. Two business applications were developed on the basis of this MARC 21 cataloguing of the materials: a web application for searching government materials and a web application for generating various reports for the APV government.
The web application supports searching metadata as well as the full text of the material and search criteria may include all of the given words or exact phrase. The examples of the reports supported by the application are: total number of sessions; total number of agenda items and sub-items; session attendance by the government members.
The purpose of the study is to investigate the knowledge backgrounds of library directors from top universities in mainland China, Hong Kong, and Taiwan to provide support for director selection and training in Chinese university libraries. The study selected 19 library directors from top universities in mainland China, Hong Kong, and Taiwan. The data were collected mainly from official homepages of the selected university libraries or library organizations in combination with some supplementary information from individual departments of targeted university libraries. Most library directors from top universities in mainland China and Taiwan were educated at the universities in which they currently work and lack management experience. Such directors tend to be well-known scholars from fields other than library and information science. In contrast, library directors from top universities in Hong Kong have more diverse professional backgrounds, including significant experience working overseas in library and information science. The administrators and hiring committees of Chinese universities should focus on selecting library directors with diverse and advanced qualifications, as well as developing relevant laws and regulations to ensure that the selection of these directors remains competitive on the world stage.
Although some studies of academic library directors have already been conducted, few studies have focused on Chinese library directors. This paper revealed the different models of knowledge backgrounds between directors of top universities in mainland China, Hong Kong, and Taiwan.
This paper describes data literacy and emphasizes its importance. Data literacy is vital for researchers who need to become data literate science workers and also for (potential) data management professionals. Its important characteristic is a close connection and similarity to information literacy. To support this argument, a review of literature was undertaken on the importance of data, and the data-intensive paradigm of scientific research, researchers’ expected and real behaviour, the nature of research data management, the possible roles of the academic library, data quality and data citation, Besides describing the nature of data literacy and enumerating the related skills, the application of phenomenographic approaches to data literacy and its relationship to the digital humanities have been identified as subjects for further investigation.
As libraries work to define their roles within the global financial literacy education movement, it will serve them well to understand the popular literary component to this movement: the personal finance self-help genre. In this literature study, the author read 12 of the most popular books of this genre, as determined by simulations of likely Google searches, and conveys herein some of the beliefs and strategies these books may have imparted to library patrons. This study will benefit librarians by enhancing their understanding of the personal finance genre, conveying the genre’s interrelation to the current financial literacy movement, and even prompting librarians to question their own understanding regarding certain financial literacy components.
This study aims to investigate how expert scaffolded training could help, from novice postgraduate students’ point of view, and foster development of information search ability among postgraduate students. Using a quasiexperimental design over a year and a half, eight doctoral students (novice searchers) participated in a series of five sessions with an expert searcher who was an information professional. A novice-expert comparison examined the differences between novices and experts in information searching; and the effect of scaffolding sessions in which the expert information searcher helped novice information searchers was examined. Findings showed differences existed between the novice and the expert searchers in use of complex formulation of query statements, choice of keywords, and operators. Scaffolding sessions with the expert searcher resulted in self-reported and observable improvement in information searching among the novice searchers. The paper concludes with a discussion of the design of information retrieval systems and recommendations for library programmes to support the continued development of research students’ information literacy skills.
Research indicates there is widespread acceptance that nomadicity of library users is a phenomenon that will continue to increase; however, mobile learning is a resource that relatively few academic libraries appear to be taking advantage of. This paper presents a model developed during an investigation using a grounded theory approach into factors that may contribute to the delivery of library services to mobile technologies. A sample of 42 professionally qualified library staff from the Australasian vocational education and training (VET) sector was investigated to determine how confident and capable library staff believed they were to respond to technology advancement challenges and the training and support required for that response. The resulting theoretical model explains the impact of mobile technologies on library services and highlights the complex factors contributing to mobile technology acceptance at both an organisational and individual level. The presence of a series of catalysing impacts forms a central core and their management can enable an organisation to move from a position of uncertainty to one where the consequences of mobile technologies have been normalised.
Counts of citations to academic articles are widely used as indicators of their scholarly impact. In addition, alternative indicators derived from social websites have been proposed to cover some of the shortcomings of citation counts. The most promising such indicator is counts of readers of an article in the social reference sharing site Mendeley. Although Mendeley reader counts tend to correlate strongly and positively with citation counts within scientific fields, an understanding of causes of citation-reader anomalies is needed before Mendeley reader counts can be used with confidence as indicators. In response, this article proposes a list reasons for anomalies based upon an analysis of articles that are highly cited but have few Mendeley readers, or vice versa. The results show that there are both technical and legitimate reasons for differences, with the latter including communities that use research but do not cite it in Scopus-indexed publications or do not use Mendeley. The results also suggest that the lower of the two values (citation counts, reader counts) tends to underestimate of the impact of an article and so taking the maximum is a reasonable strategy for a combined impact indicator.
The present study offers an overview of the public library system in Turkey and evaluates the libraries from various aspects in the context of the past decade. Public libraries in Turkey are governed by the Ministry of Culture and Tourism. As of the end of 2013, there are 1118 public libraries in Turkey with more than one million registered users which is only 1.3% of the total population of the country. The total number of staff in the 1118 public libraries is approximately 3400, of which only 15% are graduates of librarianship programs. As regards collection size, it is observed that there has been a consistent increase in the number of books in public library collections. When considered together with the rate of increase in the total number of registered public library users, however, there has been a major decrease in the number of books per registered public library user in the past decade. The budget allocated for public libraries in Turkey has been consistently greater each year. The public libraries in Turkey offer their services in buildings that vary significantly in terms of architectural design. In general, public libraries in Turkey have been on a developing trend in recent years. On the other hand, the comparisons made in this study with other European countries suggest that there are a number of issues related to public libraries in Turkey that need to be improved.
The design of library space is undergoing significant changes in layout and focus. Knowing that understanding a specific library’s user needs is essential to effective planning, many academic institutions have undertaken user studies to establish user needs prior to embarking on redesign, or update of library physical space. Librarians at Whitworth University, a small liberal arts college, conducted an online questionnaire of currently enrolled students to appraise current library use and determine potential areas for improvement based on user needs. The survey revealed some unique characteristics of this user group: use of technology for study, and resource discovery was balanced by preferences for non-digital methods of resource access and use.
Change is an inevitable, almost daily phenomenon in organizations. Several change models have been designed in different contexts to facilitate the planning and implementation of change. Information service centers operate within a rapidly growing environment of education and research. They have to be proactive in the face of change in order to realize their mission. Numerous factors challenge Iranian information service centers; these need to be addressed when managing change projects. The present paper posits a change management framework for Iranian information services centers in three steps. The first step consists of gauging criteria and actions for change management, and finding appropriate change management models. In the second step, by applying fuzzy MADM techniques (FSAW, FTOPSIS and FVIKOR), the most suitable change model was selected. Finally in the third step, the research framework was designed based on a qualitative approach and consensus method. A panel of experts in Management and Information Science contributed to the design and validation of the model. The model presented here recognized five main stages: reviewing the current status, analyzing and defining information services users, planning, implementing the change, and maintaining the change.
The promotion of reading appreciation is one of the many responsibilities of school librarians. Different strategies have been used in elementary and middle school to achieve this, and these strategies need to meet the students’ interests. This article presents the results of a study that was conducted to identify the different strategies elementary and middle school librarians in Puerto Rico are currently using to promote reading appreciation. A total of 24 elementary school librarians and 12 middle school librarians completed a questionnaire. The participants work in public schools located in different cities around the island of Puerto Rico. Through the collected data it was possible to identify and compare the different strategies. Some of the conclusions indicate that school librarians consider Library Week a key activity for the promotion of reading appreciation, and the Internet as a key resource for the implementation of the different activities they design. The conclusions also acknowledge that school librarians face different challenges, the most difficult being collaboration and support from the students’ parents. In general, this study provides useful information to be considered by school librarians, school administrators, and by the Department of Education as a way of identifying what needs to be done in terms of reading appreciation. It also provides school librarians with an overview of important elements that are needed when promoting reading as a key activity in the learning process.
Cultural heritage institutions increasingly consider Creative Commons licences as a useful model for overcoming the barriers created by traditional copyright frameworks and for opening up archives, databases and collections for public use. However, there is little empirical evidence to support this claim. This article therefore focuses on the use of Creative Commons among cultural heritage institutions in Flanders (the northern part of Belgium) and presents the results of two sector surveys held in 2008 and 2012. Using two data points, the study provides an overview of the evolution of the use of Creative Commons and reveals the copyright policies of cultural heritage institutions.
Despite the critical role of peers in the socialization of doctoral students, relatively few researchers have studied types of peer relationships and information exchanged between doctoral students. This study aims to explore doctoral students’ perceptions of their peer relationships and informal peer mentoring within a library and information science program. The authors applied Kram and Isabella’s peer relationship framework developed in organizational settings to examine peer relationship types of library and information science doctoral students. Interviews with 12 doctoral students reveal the existence of cohort, social/academic peer, and other peer groups, which can be mapped onto Kram and Isabella’s continuum of peer relationships, categorized as special, collegial, and information peers; however, this framework suffers from a limitation in explaining dysfunctional peer relationships identified in the study. In regard to differences between peer relationships and peer mentoring, respondents tend to perceive mentoring as a developmental function that takes place in peer relationships. Moreover, the authors propose five types of information exchanged between doctoral students, which are (a) basic, (b) administrative, (c) professional, (d) social, and (e) personal information, and they suggest that peer relationships influence the topical diversity and degree of disclosure in information exchange.
This paper discusses selected results from the AHRC-funded ‘Managing Access to the Internet in Public Libraries’ (MAIPLE) project and explores Wi-Fi Internet access in UK public libraries. It investigates how this compares to commercial provision of public Wi-Fi. It discusses security issues, filtering of Wi-Fi access and acceptable use policies. A mixed methods approach was used involving a review of the literature, a questionnaire survey of UK public library authorities and five case studies of selected authorities. A majority of UK public library authorities offer Wi-Fi access to the public at one or more of their libraries and they generally have an authentication system in place for their users. The majority of survey respondents that provide Wi-Fi use filtering software. There are similarities and differences in the ways that public libraries and commercial outlets provide and manage access to their wireless networks. Differences mainly relate to security and privacy: these differences reflect to an extent the underlying purposes of providing public Wi-Fi access as well as legal obligations. In some ways, public library Wi-Fi access is better managed than commercially provided public services. Evidence from the case studies suggests reluctant acceptance of filtering on the part of public library authorities, based on a perceived need to balance providing access to information with providing a safe and trusted public space for all.
Librarians in America and Europe find that social scientists rely heavily on journal articles, specialized data, and feedback from colleagues in directing their research. This project uses 21 ethnographic interviews with librarians, students, and faculty at "Atameken University" in post-Soviet Kazakhstan to explore how social scientists adjust such research habits to a context of distant information sources and limited access. By developing technological adaptations to the local context, expatriate scholars can surmount most barriers to access—and yet librarians are then less able to effectively support research. Increased access to information and skilled librarians remains essential for Eurasian universities seeking to support world-class research in the developing world.
It is an exciting time to be a school librarian, but there are concerns about possible shortages in the profession in the not too far distant future, as the ‘baby-boomer’ generation currently working in schools approaches retirement. In order to attract and retain suitably qualified new recruits to the profession, this study examines the reasons why people choose this area of librarianship. Using Herzberg’s motivation theory in the world of work as a framework, nine librarians currently employed in secondary schools were interviewed about their reasons for choosing school librarianship as a profession. This qualitative study concludes that for most women school librarianship is a conscious lifestyle choice, as the availability of flexible hours offers superior work/life balance. Other factors are the environment, plus the people, and the job itself which offers autonomy, variety, and immensely satisfying work. The two major sources of dissatisfaction are pay and conditions of employment.
This exploratory study examines book circulation patterns among undergraduate university students at an English-language University in Istanbul, Turkey, in order to investigate the relationship between students’ academic achievement and discipline of study, gender and book borrowing habits. Overall, this study supports the important role of the academic library’s print book collection in supporting and contributing to student success and demonstrates a significant positive correlation between undergraduate students’ level of academic achievement and the number of books they borrowed from the university library. This positive correlation was found for students in all faculties and fields of study, but was strongest for students studying qualitative disciplines and was particularly strong for students enrolled in English as a foreign language programmes.
Although use statistics are often used in the assessment of library collections and services, they are of limited value in evaluating the library’s effectiveness as an information system. This essay highlights three concepts from the information retrieval literature—recall, precision, and relevance—and describes a standard of relevance that accounts for the learning goals of the academic community as well as the performance goals of students. It also demonstrates how the academic mission of the university can be incorporated into the assessment and management of the library as an information retrieval system. The discussion concludes with guidelines for the assessment of recall and precision as well as suggestions for the integration of these concepts into library collection development, cataloging/access, reference, and instruction.
This paper reports the first phase of a study examining Canada’s public library sector’s micro-blogging practices. Results of a national survey of public library (n=71) Twitter practices and an analysis of Twitter followers from one library are presented. Five themes are proposed as a future research agenda: community size and population density; managing the public library’s Twitter voice; the potential for controversy; the library as the community’s daily digest; and the network effects of community building. As the first national study, a contribution is made to advancing research on micro-blogging from the public library’s distinct institutional perspective.
Information overload has long been studied as a phenomenon that causes problems at the personal, social and organisational level. This study investigates overload from a new angle, that of the influence of age on perceptions of information overload. A combination of questionnaires, interviews and diaries were used to gain insight into people’s perceptions towards information overload.
It was found that people of all ages suffer from information overload but young people are primarily affected by information literacy levels while older people are affected by technology. There was evidence of a link between age and technology use. A link was also found between job role and information overload and the impact technology has had on the quantity of information available. This research will benefit anyone, either individually or within an organisation, looking for ways to combat information overload. It identifies the influence of age on various factors and recommends actions that may be taken to reduce information overload. In particular, recommendations were made for further training in technology and information literacy. The paper is based on an approach not seen before in the literature as it investigates the effects of age on information overload by seeking to understand how perceptions towards information overload may differ between different age groups. It is anticipated that this paper will trigger further studies that could focus on the effect of job role on information overload and the likelihood of information addiction becoming a future concern.
The article explores progress made in LGBTQ provision in UK secondary school libraries since Section 28 was repealed in 2003. Little research has been conducted on LGBTQ provision in UK school libraries. This paper aims to fill a research gap in this field. Data was gathered from two qualitative surveys conducted in 2013. The first survey was aimed at LGBTQ people who had been pupils of a UK secondary school at some point during the period 2003–2013. The second was aimed at librarians currently working in UK secondary schools. The surveys were disseminated using targeted mailing lists and social media. A four-staged thematic analysis of the data was undertaken. The research found that school library use among LGBTQ teens is low due to LGBTQ invisibility and fear experienced by young LGBTQ people. LGBTQ school library provision would be highly valued by most LGBTQ pupils. Librarians are generally positive about LGBTQ provision, although they respond differently to diversity. Some adopt a neutral approach to inclusion; others offer more targeted and active support. Librarians’ knowledge and confidence regarding LGBTQ provision also varies. The paper provides increased insight into LGBTQ school library provision in the UK and provides recommendations to improve practice.
The qualitative methodology phenomenography has been successfully used to determine the range of information literacy experiences of defined groups and professions. Phenomenographic method is believed to yield research findings which give a richer and more accurate picture of what information literacy means in practical terms. The archetypal definitions of the limited but interrelated experiences of information literacy that a phenomenographic study provides have been used as a basis of evidence-based information literacy educational interventions (Andretta, 2007). What are the epistemological ideas behind phenomenography and what are the data collection and analysis procedures based on its philosophical underpinnings? The key principles as described in the literature are discussed in this paper, beginning with the early work of Marton (1986). The use of phenomenography to research information literacy experience began with Christine Bruce’s (1997) seminal work. The value of the work of Bruce and her followers have been recently recognized by ACRL (2014).
Assessing the economic value of academic libraries has emerged as a new approach to the evaluation of library services. Using contingent valuation methods, we collected willingness to pay amounts for five different library services from users at four universities in Korea. Based on past research and the results from a preliminary survey at two institutions, we formulated five hypotheses that tested the efficacy of the factors predicting variations in willingness to pay values. The results indicate that university characteristics such as the type of institutions (public vs. private) and core mission (research vs. instruction) did not seem to affect differences in the service value assessments. The presence of payment cards in the data collection also did not seem to give variability in willingness to pay values. The only factor that seemed to affect these values turned out to be users’ status: faculty members consistently assigned higher amounts than students. For economic valuation methods to be fully appreciated, we need reliable data collection methodologies and more systematic approaches to the factors affecting value assessments. This study is still in its infancy due to the small scope of participating institutions and users; however, this is just a first step towards the proper economic evaluation of library services.
The relationship between research and professional practice, often described in terms of a ‘gap’, is a topical issue involving stakeholders such as researchers, practitioners and policy-makers. Within the area of information literacy it is increasingly emphasized that practitioners make use of research and that research is conducted on problems relevant to practice. From a wide perspective, this paper discusses and identifies in the information literacy literature three different strands relating to research, practice and policy-making for information literacy. On the basis of a small-scale bibliometric investigation of samples of literature representing the identified strands, it is concluded that interconnections between the strands are weak. The results of the bibliometric study are discussed in the light of previous research on the relationship between research and practice. It is proposed that the research-based discussion on research and practice would benefit from a more nuanced terminology and by abandoning the prevailing gap-metaphor.
There is still much controversy about whether the broad dissemination of smart devices is closing or deepening the digital divide. However, it certainly is clear that the adoption of smart devices has fundamentally evolved the traditional digital divide. This research empirically identified the existence and factors making up the smart divide, which is the evolving digital divide generated by the use of smart devices. After analysing the effects of smart devices, it has identified that the smart divide is being generated among the traditional information-haves not only by external factors such as gender and economic status, but also by an internal factor which is the literacy of smart devices. The smart divide, instead of generating a dichotomic divide, rather is evolving a multilayered interdigitated segmentation within groups of people who own smart devices. In addition, it is a future-oriented divide because it is tied to the opportunities to get information through more information channels on smart devices.
A literature review of the development of the Balanced Scorecard in libraries was used to develop a series of hypotheses on the main characteristics of its implementation, use and outcomes. These were tested via an electronic questionnaire sent to a sample of 49 academic, public and national libraries worldwide known to be using the Balanced Scorecard, with 15 respondents. The results show that the key driver for most was to improve library management; considerable support was needed in developing the framework; selecting the Key Performance Indicators was the most challenging implementation issue; and most felt they had benefited from using the Balanced Scorecard.
This paper is the second part of a two-part research project that considers to the extent to which the competencies required by special librarians are addressed in the existing Iranian Library and Information Science curricula. For this purpose, a survey was conducted by using a questionnaire with a dichotomous scale (Yes/No), involving Library and Information Science departments in Iran. The results revealed that, overall, the Associate curriculum is helping students to acquire 18 (32.72%) of the 55 required competencies, the Bachelors curriculum is helping them to obtain 77 (63.11%) of the 122 necessary competencies, and the Masters curriculum is helping students gain 83 (68.03%) of the 122 required competencies. The results also demonstrate the strengths and weaknesses of the current Library and Information Science curricula in terms of providing graduates with the necessary competencies to work in special libraries.
This study explores the use of reflection by library and information staff to support practice and continuing development. A questionnaire was sent to library and information mailing lists. A total of 424 responses were received, though the response rate varied for each question. Of 423 respondents 92% identified themselves as reflective practitioners, and 52% of 363 respondents engaged in reflective writing. A number of benefits and barriers were identified. It is concluded that reflective practice and reflective writing are valuable tools for library and information staff, particularly for professional development. Employers and professional bodies have a role in facilitating reflective practice.
The study investigated, within the Southern African Customs Union region, the titles, roles, responsibilities, educational qualifications and skills of subject librarians. Semi-structured questionnaires were sent to 179 subject and other learning support librarians. The findings revealed that subject librarians performed many different tasks, emanating from the key responsibility areas of information literacy instruction, research support, faculty liaison, collection development and marketing. It found that changes had occurred in the profession over time, largely because of technological advances, and that these mainly affected the way tasks were performed, and resulted in subject librarians having to constantly update their skills in order to remain effective and relevant.
This article investigates the challenges to knowledge management in small law firms in Botswana and suggests some lessons for enhancing knowledge management. The growing literature on knowledge management has focused largely on insights into its use in large law firms. There is very little writing on techniques of enhancing knowledge management in small law firms. Although large firms may be seen as logical users of sophisticated knowledge management systems, there is an increasing need for small firms to capture and intelligently exploit their knowledge.This is because in the knowledge economy, these firms continue to play a major role in generating gross income and in enhancing economic development. However, not much attention has been given to knowledge management in small firms. This research uses open- and closed-ended questionnaires, semi-structured interviews and a literature review to contribute to the body of knowledge on knowledge management in small firms and promote an awareness of its use amongst small law firms. It also suggests techniques for enhancing knowledge management in small law firms. There is a paucity of research in the use of qualitative and quantitative approaches in understanding knowledge management in small firms.
This article examines evidence of information literacy in the context of legal education and legal practice in Nigeria. It seeks to explore the application of Kuhlthau’s Information Search Process model as the dominant framework used in investigating issues of uncertainty and task complexity in a study conducted among graduate lawyers in Nigeria. The article provides an analysis of the empirical validity of the model in investigating the connection between learning, experience and the development of expertise among novice practitioners in the legal workplace in Nigeria. Data were obtained using quantitative and qualitative approaches while a case study method was employed for the study. Based on the findings of the study, the article offers insight into the role of the cognitive and affective dimensions in information seeking and the implications they have on issues of curriculum design, teaching methods and learning experiences in the context of legal education and practice in Nigeria.
In highlighting the importance of information literacy, this study focuses on bringing the notion of ‘voice’ to high school curriculum-based research. It hangs on the theory that when students learn to own their research by writing themselves into it after accessing, analysing, and interpreting related information, they become information literate. The inquiry group provided a working context within which the emergence of voice may be encouraged. This research is qualitative in nature and takes the form of a case study in which the lived experiences of six students, a history teacher, and a school librarian were examined. The application of an action research model saw the student participants completing their own research projects while employing the Big6 skills created by Eisenberg and Berkowitz (1990). The study combined the information search process from Library and Information Studies with social constructivist learning theories from Education. Researchers and scholars in Library and Information Studies and Education will find this study interesting and relevant. It will also add to the limited Caribbean literature on this topic and act as a guide for future curriculum planning and implementation by educational administrators and other key stakeholders.
The purpose of this paper is to explore the value to librarians of seeing research data management as a ‘wicked’ problem. Wicked problems are unique, complex problems which are defined differently by different stakeholders making them particularly intractable. Data from 26 semi-structured in-depth telephone interviews with librarians was analysed to see how far their perceptions of research data management aligned with the 16 features of a wicked problem identified from the literature. To a large extent research data management is perceived to be wicked, though over time good practices may emerge to help to ‘tame’ the problem. How interviewees thought research data management should be approached reflected this realisation. The generic value of the concept of wicked problems is considered and some first thoughts about how the curriculum for new entrants to the profession can prepare them for such problems are presented.
In recent years, studies of Library and Information Science (LIS) disciplinarity developed original methods for examining the disciplinary composition of the field (Wiggins and Sawyer, 2012; Wu et al., 2011; Zhang et al., 2013). However, most of these studies focused on one fragment of the field, specifically, iSchool programs. In order to gain a fuller understanding of LIS development as a whole, our study applied some of the recently proposed disciplinary measures to a sample of L-Schools, defined here as ALA-accredited LIS programs offering PhD degrees and not part of the iCaucus. Analysis of the faculty training and current research interests indicates that L-Schools are characterized by a strong presence of the LIS areas and notable interdisciplinary trends. The article speculates about some of the factors contributing to the iSchool and L-School differences and suggests directions for future research.
By studying the expectations of both Library and Information Science (LIS) students and practitioner librarians, this research hopes to discover ways to increase employment rates in the LIS job market and better prepare students for employment. This research was conducted as a survey comparing the views of both students and librarians on desired employment and employment readiness, job market, and employment prospects. First, both students and short-contract, temporarily-employed librarians have a strong desire for permanent employment in libraries. Second, both librarians and students highly desired a mentoring program with practitioner librarians, as well as short-term internships (2–3months, 6–9 credits), LIS fieldwork (3–4 weeks, 2–3 credits), and long-term internships (6 months, 15 credits or less). Third, both temporarily-employed librarians and students spent most of their job preparation effort on acquiring certification in order to eventually obtain their desired employment. Fourth, their desired working locations were mostly within the city of Seoul. Fifth, there were differences in perspectives on the LIS job market and job growth. The librarian samples were generally positive about the job market, but very negative about growth, while the student samples were generally negative about the current market, but very positive about future prospects.
The study aimed to illuminate different perspectives between public library users and librarians in perceiving the major challenges for consumer health information services and suggest how to reduce the gap between them. The study employed phenomenography, a qualitative approach, and conducted semi-structured intensive interviews with 40 public library users and 20 reference librarians at 12 public libraries in Florida and Maryland. Findings identified gaps between user needs and the assistance that librarians provide for them. Privacy issues affect the types of health information resources users prefer, where budget constraints influence the ones on which librarians focus. While traditional reference interviews stress clear communication between users and librarians, the present study underscores that non-verbal communication is crucial in helping users protect their privacy. Understanding the different perspectives of consumer health information services can provide insights for design and evaluation strategies of such service, and training and education of librarians and users.
Collections are no longer the main attraction in libraries, and libraries are working to find new paths to tread. One strategy is to focus on reading and literature in new and surprising ways. The aim of this article is to enrich an understanding of activities situated in the span between readers’ advisory and audience development. This is achieved through an analysis of opinions and reflections expressed by 13 managers and librarians in all six county libraries in Denmark. The interviews are analysed through the model which merges three concepts: cultural policy, new public management and professional logics. Our findings show that Danish librarians’ views on readers’ advisory and audience development strike a balance between the experience and empowerment rationales with a prevailing focus on users. A user orientation and focus on user experiences have created a situation wherein the notions of passion, commitment, enthusiasm become central to the work of librarians who champion and manage these activities. However, this strategy has limitations related to the choice of content and intended user groups. Audience development, founded on dedication and experience, tends to cater for users who look and think like librarians.
This research aimed at investigating the attitudes of teleworkers in the National Library and Archives of the Islamic Republic of Iran regarding the regulations, benefits, and drawbacks of teleworking. For this purpose, a self-administered questionnaire consisting of demographic information was used, as well as close-ended and some open-ended questions. The findings indicated that despite some problems such as the low speed of the Internet, excessive workload, inflexibility of work time, and some ambiguities in regulations, all of the teleworkers intended to continue to telework. So, it is concluded that the benefits of teleworking outweigh its drawbacks in the National Library and Archives of Iran.
The aim of this study is to determine how the absence of a collection development policy is affecting collection development practices at Mzuzu University Library. This research is a case study that makes use of a sequential mixed design which means that data was collected in a number of stages. The researchers personally collected data from the field using a semi-structured questionnaire, tape recorder, and coding schedules. The main data collection procedure was a focus-group discussion involving senior library members of staff. Researchers also carried out physical inspection and analysis of books from the Acquisitions Department, and Reading Area. Qualitative data collected was analysed thematically, whilst quantitative data was analysed using MS Excel. The study found out that the absence of a collection development policy has greatly affected collection development practices at Mzuzu University Library. Most of the core collection development practices such as selection, acquisition, weeding and preservation were haphazardly done as there were no clearly documented guidelines to guide the various individuals that were involved in the implementation of these collection development tasks to ensure consistency. The findings of this study are significant because they could be a catalyst for the development of collection development policy at Mzuzu University Library, which might in the long run provide solutions to collection development challenges which the institution currently faces.
One of the innovations that information technology has presented within information organizations is the phenomenon of e-books. This study seeks to explore information professionals’ attitudes towards e-books adoption. The current study uses the Technology Acceptance Model, a well-known theory for explaining individuals’ technology behaviors (Davis, 1989; Venkatesh and Morris, 2000), as well as personal characteristics such as motivation and cognitive appraisal as theoretical bases from which we can predict factors that may influence information professionals adopting e-books within their organizations. An empirical study was conducted in which 169 participants took part. Using structural equation modeling, we confirm that perceived usefulness, perceived ease of use, personal innovativeness and other personal characteristics, are predictors of behavioral intention to use e-books. Results highlight the importance of individual characteristics when considering technology acceptance. Implications for research and practice are discussed.
Librarians in open distance learning institutions are actively encouraged to develop and implement information literacy programmes for students and academics. This has become a necessity in an open distance learning environment because students and academics function in an information environment that is rapidly developing and becoming increasingly complex. Information literacy is described as a skill that is central to learning. Furthermore, rapid development in technology and the proliferation of information has also led to the transformation of teaching methods at open distance learning institutions. As we embrace methods such as e-learning or blended learning, information literacy training still remains an important factor in producing successful programmes. This paper provides an overview of information literacy training carried out by a group of personal librarians at the University of South Africa library. Information literacy training practice and challenges were identified from the literature as well as a web-based survey. Suggestions on how to tackle these challenges are also offered. This brief study suggests that librarians in open distance learning institutions need to adapt their information literacy training practice to suit their clients’ needs in a progressive open distance learning environment.
Despite some previous contributions from the library and information science community to the ongoing scholarly discussions of space and place, the research on ‘library as place’ in the context of young people has received scant attention. To address this gap, a case study of the Jurong Regional Library as place for young people in Singapore was carried out. Oldenburg’s third place concept was deployed as a framework to explore the meaning and role of the Jurong Regional Library for young people in Singapore. Although we found that the library does not function as a third place as advocated by Oldenburg in the strictest sense, it does show that the library is a relevant and engaging place for young people in Singapore. For young people in Singapore, the library is also a social place, study place, as well as information and/or entertainment place. As a social place, young people socialize with others from diverse backgrounds via the library. The ambience of the library creates conducive environment for young people to stay and study diligently. Imbued with collective knowledge, the library is also a place where young people can satisfy their needs for information and/or entertainment.
This study examined the influence of Korean public libraries’ service quality factors on overall user satisfaction and loyalty. The service quality factors analyzed were collections, staff, programs, facilities, online services, and accessibility. To measure the effects of these factors, 3000 users of 60 public libraries across Korea were surveyed. The results of the survey indicated that users perceived the staff and facilities factors to be of high quality, whereas the programs and online services factors were perceived as lower quality. In order of influence, collections, accessibility, and facilities factors were found to be highly influential on overall satisfaction, while the programs and online services factors had relatively low influence. Additionally, while the overall satisfaction, convenience of visit, and facilities factors had a high influence on user loyalty, the collection and program factors had relatively low influence. Based on these results, this study makes recommendations to improve library services to meet users’ needs.
The extent of libraries’ compliance with copyright laws is unclear. This study aims to make clear libraries’ positions in relation to copyright concerns as well as the extent of their compliance with copyright laws. A comparative content analysis of libraries’ copyright information in Japan and China, as stated on university library websites, was utilized here in order to identify similarities and differences in libraries’ compliance with national copyright law. Findings were that Japanese libraries mentioned copyright more than their Chinese counterparts. Moreover, Japanese libraries devoted more efforts to providing copyright information than their Chinese counterparts. In addition, Japanese library websites provided copyright information in more locations than their Chinese counterparts. Japanese libraries were engaged in copyright activities; conversely, none were detected in their Chinese counterparts (except for Hong Kong). The paper concluded with recommendations for both countries.
The aim of the paper is to explore the perceptions of secondary education teachers in Greece about their students’ information literacy skills and to investigate whether teachers have incorporated some form of information literacy instruction into their teaching to help students familiarize themselves with the research process. Qualitative methods of data collection and analysis were used, as the study sought to illuminate individuals’ opinions and understanding of the meanings and values of information literacy, not quantification of responses. The primary method of data collection was semi-structured interviews. The transcripts were analysed thematically using the Atlas.ti software package. The study revealed that information literacy skills are developed in the school context chiefly by the assignment of school work or research projects. Almost all teachers were very critical of students’ information skills, but they were not fully aware of how to teach information skills, and the most common way of teaching information literacy was giving advice about specific sources. They appreciated the need to prepare information literate students but they reported various problems in their effort to apply research-based teaching. The paper provides an empirically based, enhanced understanding of students’ information literacy competencies from the teachers’ point of view. It also raises the issues of the content, structure and organization of information literacy experiences offered in the context of secondary education, from the teachers’ perspective.
The purpose of this study is to establish a geographic information systems (GIS)-based specialized information system using statistical information on both population and public libraries to support public library building projects. This developed system, called GIS-based Library Planning Support System (GLPSS), consists of a database and three operation modules which provide specific outputs from the data. The database includes geographic information, statistics on the population, and library information. One of the operation modules generates a service population using both grid technique and population density of the service area. Another operation module, a physical space program for a public library, is created with reference to an analysis of space in 141 public libraries. The third operation module is designed to calculate building costs and is based on specialized guidelines for library buildings. GLPSS provides for the building of public libraries in optimal regions, reflecting the characteristics of the local society and the distribution of the service target population. Because of its web-based nature, this support system has the advantage of convenient information updating and management. If GLPSS is applied to the planning of public libraries, it will also be able to support the planning of building projects by other authorities by providing similar public library building cases according to the regions and prevailing circumstances.
This paper uses a self-assessment questionnaire (IL-HUMASS) with a wide sample of university students. The questionnaire puts forward a scale of attitudes that aim to measure ‘belief in importance’ and ‘skills self-assessment’ regarding diverse information competences. We use a group of 26 information sub-competences gathered in four categories (searching, evaluation, processing and communication-dissemination). The results show some considerable differences in these categories when statistically comparing 17 university degrees related to five branches of knowledge. It is proved that attitudes appreciably vary between branches, in reverse relation to the interdisciplinary differences we have found. An improvement regarding students’ informational attitudes will help reduce the interdisciplinary differences. The results of this study suggest the feasibility of shared training actions for some information competences in the branches of Sciences, Engineering & Architecture, and Health Sciences. The branches of Arts & Humanities and Social & Legal Sciences show considerable widespread attitudinal differences that advise against that shared training.
Building on concepts of the digital divide, this study explores and compares users’ perceptions of web digital libraries and mobile digital libraries in terms of ease of use and usefulness. Data collected from 306 university library users were analyzed. Two figures were used to present the exact nature of users’ perceptions of ease of use and usefulness in terms of data distribution. These figures were supplemented by the paired samples t test which presents the exact mean difference between web digital libraries and mobile digital libraries in terms of ease of use and usefulness. The data distribution suggests that there are more users who think digital libraries are both easy to use and useful whereas mobile digital libraries are neither easy to use nor useful. The mean comparison of ease of use and usefulness shows that web digital libraries significantly exceed mobile digital libraries. These findings and implications are discussed.
In the ICT-dominated world, libraries are facing major challenges in an attempt to fulfil their functions. If libraries are to respond adequately to rapid and complex changes, they need highly skilled and motivated employees. As people are an organization’s greatest asset, human resource management in libraries should be given proper attention. Different questions related to job satisfaction are definitely crucial for efficient human resource management. This paper presents the results of research focused on the way in which librarians in Eastern Croatia perceive certain aspects of their work. The analysis shows that Eastern Croatian librarians have a relatively positive attitude to their work, but they are less satisfied with their social status, salary levels, working conditions, possibilities for further training, and interpersonal relations at work. To a large extent, the results of this study indicate that human resource management in Eastern Croatian libraries needs to be improved. Statistical methods were also used to examine the differences in librarians’ opinions with regard to gender, age, professional title and the type of libraries they work in.
The study aimed to examine users’ self-perceived health information behavior according to their health literacy ability. The proficiency levels for health literacy were measured by scores on the Short Test of Functional Health Literacy Ability (S-TOFHLA). The study conducted self-administered surveys with 131 public library users and semi-structured intensive interviews with 20 users as a follow-up. Surveys found that most participants had proficient levels of health literacy, and there was an association between health literacy and some demographic characteristics such as gender and educational level. The majority assessed their health information behavior as high. Interviewees identified critical barriers to seeking, evaluating, and using health information delivered by public libraries. Findings provided insights into public libraries for better assistance for their users’ particular needs such as preferred resources or services. Above all, the findings acknowledged the challenges of current services, and suggested the strategies for coping with them.
Little research directly targets supervisors of fieldwork students in public libraries. This article identifies their feelings and behaviors using Lev Vygotsky’s zone of proximal development theory as a background for design and discussion of results. Fieldwork activities, supervisor assessments, and self-perceived roles are discussed. The study began with an online survey (77 respondents solicited by email) and continued with follow-up questions (25 respondents). Results indicate fieldwork supervisors see themselves as mentors, serving as the ‘more capable peer’ according to Vygotsky, and they guide students from supervised to unsupervised work. Suggestions for further research are given.
This article presents findings from an action research pilot project, Involve Me, aiming to support family learning and interaction through information and communications technology in public libraries. Five workshops were developed and delivered between August and November 2013 in three public libraries in Taiwan. Technological resources used included computers and handheld devices. Four research methods: questionnaires, participant observation, recording, and social networking, were used to gather data. Evaluation of the workshops reflected a changing role of the researcher from a teacher to children to a facilitator of adult-child interaction through information and communications technology. The pilot project established that supporting family learning and interaction through information and communications technology in public libraries worked, but that further work was required. Building on the evidence collected in this project, academic-practice partnership for supporting adult-child dialogue through information and communications technology is considered an important area to go forward, which requires genuine institutional engagement.
This paper reports the results of an online survey concerning the management of Internet access in UK public libraries. All UK public library authorities were invited to complete the survey which had a response rate of 39%. The survey explored the ways in which acceptable use of the Internet in public libraries is managed through the use of mechanisms such as filtering software and authentication of identity. All 80 responding public library authorities used filtering software. Procedures for authenticating identity for static Internet access were uniform whereas wireless access was much less regulated.
Although numerous models exist to support the development of information literacy skills, most were designed to support 20th-century technologies and pedagogies. It is widely accepted that information literacy models needs to adapt and develop in response to changes in both technology and pedagogy, but the nature of this development is, as yet, uncertain. iTEC (Innovative Technologies for Engaging Classrooms) is a major EU-funded project attempting to bring about transformation in learning and teaching through the strategic application of learning technology. In this article, findings from the evaluation of iTEC are used to consider how effectively information literacy models which are currently available can support emerging technologically-engaged pedagogies. These findings suggest that an information literacy model for the 21st century needs to be flexible, suited to collaborative work and most importantly acknowledge and support students as creators of knowledge, not simply consumers.
Traditional contingent valuation methods to estimate public library value include ‘willingness to pay’ and ‘willingness to accept compensation’. Elicitation design accounts for the large part of the willingness to accept compensation/willingness to pay disparity. Payment mechanism is an important issue in the process of the elicitation design. Various payment mechanisms are employed in this study. Our findings suggest that the willingness of people to decide about the allocation of a certain amount of their taxes (tax decrease or increase) represents a compromise between the increasingly discussed out-of-pocket willingness to pay and in-pocket willingness to accept compensation approaches. The main determinants of public library value (in the case of the Municipal Library of Prague) include available income of the households, frequency of use of the services, and alternative costs. Furthermore, the effects of both the use and importance of services on the public library value is investigated. The importance of loan services is the major determinant of the value.
While a simultaneous data collection process is generally not recommended in qualitative research, this technique becomes necessary under certain circumstances where conducting one-site-at-a-time fieldwork is not possible. This article discusses the design of an information literacy case study that is driven by time and ethical constraints, and the strategies employed to overcome them. The constraints, (a) a brief three-month school project under study; and (b) restricted access to the respondents, have greatly influenced and shaped the design of this qualitative study. The theory applied in the study also has its impact in the research design. We argue that with meticulous planning, brief phenomenon and other challenges could still be investigated qualitatively. The study employed simultaneous data collection activities, carried out in three stages over an 18-month timespan to overcome the two constraints. This is done by carefully crafting the research protocol: firstly, by adhering to the Gorman and Clayton’s research plan circle framework; secondly, by constructing the multi-stage, simultaneous data collection protocol that addresses the unique challenges in the context of the study; and finally, by operationalizing the research plan.
It is a challenge for today’s library practice to make the entities in digital images retrievable according to the users’ demands. In our paper we wish to introduce a new search method which is able to seek certain elements and their environment in the images by applying within them a search in a natural language. One key element of this method is to extend the Dublin Core metadata system by a new qualifier of the description element which helps to enlist the natural language denominations of the elements in the images and the elements’ positions within it. Subsequently, we are able to find certain elements, then calculate and grade the information value of their environment with the help of a modified version of Shannon’s entropy formula. The application of this method enables us to perform further value calculations for certain details within a particular image which makes, further, more efficient searches possible.
This paper explores how library managers go about implementing RFID (radio frequency identification) technology and particularly how associated privacy issues have been managed. The research methodology consisted of a literature review, theme identification, interview scheduling, interviews and interview analysis. The sample was 10 libraries or library networks and 18 participants. Findings covered the main drivers of RFID development, perceived benefits, tag data, data security, levels of ethical concern, public consultation, potential impact of technological developments on ethical issues, and managers’ sources of ethical decision making. Analysis of potential ethical issues was not found to be a central part of the process of implementing RFID technology in the libraries. The study sees RFID implementation as an informative example of current practice in the implementation of new technologies in libraries and suggests that we look at management structures and decision-making processes to clarify where responsibility for ethical considerations should lie.
The use of volunteers in English public libraries is nothing new, however their use is becoming ever greater and one may argue that we are increasingly seeing a mixed economy of public library provision, in the wider arena of the Big Society. This paper presents the findings of a Delphi Study of 15 library managers undertaken as part of a Professional Doctorate exploring the challenges facing public libraries in England today, particularly focusing on volunteer use. An overview of relevant supporting literature is provided to help contextualize the research, particularly focusing on concepts such as the political background surrounding policy development, community engagement, the Big Society, and volunteering. Explanation of how the Delphi Study was conducted is given, together with a discussion of the key findings. Results show that opinions of library managers cover a broad spectrum. Although volunteer use is generally viewed by the respondents as a good thing, with potential to further enhance a service and aid community engagement, there are also a number of concerns. These concerns particularly relate to the idea of the volunteer as a replacement to paid staff rather than an enhancement to the service. Other key concerns relate to the quality of service provision, the rationale behind volunteer use, and the capacity of communities to deliver. Volunteer use in public libraries on this scale is a new phenomenon, and the longevity of such a development is largely unknown. This raises the question as to whether this is simply a large scale ideological experiment, or a move to even greater community engagement?
Ownership and rights issues relating to electronic resources can be a source of angst, confusion and litigation. This is due in part to the automatic copyright many individuals receive, including in the United States, upon creation of an original work. However, there are options available for relaxing these rights. One of these options is Creative Commons Zero. Essentially, Creative Commons Zero permits originators of materials of varying sorts to opt to put their creations into the public domain – waiving all copyright and intellectual rights. The ability for originators of works to place these items into the public domain affects not just that individual, but also all others who might make use of the resources or be affected by others who make use of the resources. One area likely to be both directly and indirectly impacted is libraries. After all, a public library is accessible by the public and contains a collection of materials or records kept for reference or borrowing and is generally funded from public sources. In the United States there are approximately 9225 public libraries (administrative entities) in all 50 states and the District of Columbia (US Census Bureau, 2009). Based on the above, this document researches the awareness, complexity and effects of Creative Commons Zero and related licenses on libraries as perceived by library directors and managers across the United States. In order to accomplish this, a quantitative survey was administered in an anonymous web-based format.
This article reports on the identification of librarians’ social media literacy profiles. These profiles were developed through the construction of scales measuring social media competencies. An online questionnaire was developed and administered to a sample of 184 librarians working in Flemish public libraries. Cluster analysis revealed four social media literacy profiles: (1) social media workers; (2) social media laggards; (3) social media literates; and (4) social media spare-time users. This typology of social media literacy profiles is necessary information when developing a successful social media literacy strategy in libraries. Our research results further indicate that librarians who fit the social media literate or social media worker profiles are expected to play a central and facilitating role in the adoption and implementation of social media within public libraries.
This paper presents the findings of a study conducted with library managers from two major metropolitan areas, Greater Manchester in England and Rome in Italy. The study aims to compare practices, activities and policies adopted in the two cities to attract non-users, with particular attention to the approach that librarians take to resolving the non-user issue. This research also revealed differences in the way public libraries are used in the two areas. In Manchester, libraries are predominantly task orientated, offering access points for community services, whereas in Rome the focus is more on entertainment, leisure, and social events. The non-user profiles differ between cities, with non-users being mostly older teenagers and young adults in Manchester and mostly younger teenagers and pensioners in Rome. Reading groups, a key service for encouraging reading and familiarising with library facilities, are well established in England, with 90% of the libraries in Manchester accommodating one or more groups, compared to only 50% of the libraries in Rome offering usually a single group. In addition, Manchester libraries often have a range of specialised reading groups to suit a large variety of reading tastes. Libraries in both cities are aware of the need for proactive marketing and management of their web presence but should look at other countries’ strategies to expand their range of activities and programmes to attract more public.
The evaluation and impact of public libraries is highly topical as local authorities make decisions about what can and cannot be provided through the public purse. This article reports the outcomes of a research workshop which used the Delphi method to gather opinions from expert stakeholders on this subject. Key themes included the value and social benefits of libraries; the need for effective communication; the need for research; the role of CILIP; and the required next steps. The authors suggest the novel approach of using a human rights-based approach to support arguments in favour of public library provision.
Research on group cognition has shown positive associations between shared mental models and team performance. A variety of complex, quantitative methods have been used to elicit, represent and analyze shared mental models in groups. However, for bona fide groups to benefit from the positive outcomes from shared thinking, techniques are needed to capture, represent and understand their shared thinking that are easy to incorporate within their regular tasks and procedures. This article describes a qualitative method for eliciting and representing the shared mental models about the task and team interaction in a group of library managers. Findings are presented that show where there was similarity and divergence in the group’s thinking, and how that thinking changed over time. Research limitations of the technique are discussed along with ideas for groups to implement this method in practice.
School librarians play a pivotal role in facilitating learning of all subjects in primary and secondary schools in the United States, but their potential contributions to science have not been explored. In this paper, we show how school librarian practices can directly enhance aspects of science education by providing concrete examples from a study where we engaged school librarians to co-design and co-implement a science-infused after-school program. We found that librarians are a strong asset in science learning, as they foster youth engagement in authentic inquiry practices and engage young people’s everyday life interests in science learning. This study contributes new insight into how librarians can use their expertise to enhance science education efforts in schools.
This paper reports research carried out at the end of 2012 to survey UK universities to understand in detail the ways in which libraries are currently involved in research data management and the extent to which the development of research data management services is a strategic priority for them. The research shows that libraries were offering limited research data management services, with highest levels of activity in large research-intensive institutions. There were major challenges associated with skills gaps, resourcing and cultural change. However, libraries are currently involved in developing new institutional research data management policies and services, and see this as an important part of their future role. Priorities such as provision of research data management advisory and training services are emerging. A systematic comparison between these results and other recent studies is made in order to create a full picture of activities and trends. An innovation hype-cycle framework is deployed to understand possible futures and Abbott’s theory of professions is used to gain an insight into how libraries are competing to extend their jurisdiction whilst at the same time working collaboratively with other stakeholders.
As university libraries try to meet rising user expectations with limited resources, it is important to ensure that existing book stock is kept in circulation. This study investigated overdues at Leeds University Library, focusing on three key issues: reasons why users return their books overdue; effectiveness of current overdues policies; and suggested improvements to overdues procedures. The study was carried out using mixed methods: a print questionnaire of 181 library users, and qualitative interviews with 10 library staff members. The primary reasons for users’ late return of books were forgetfulness and not realising that books were overdue. The library’s current policies were considered easy to understand, but some problems were identified. These included: difficulty using online renewals; complaints about the reservations system; the large size of the student population; and user reluctance to seek help. Suggestions for improvement included increased use of e-books, text message reminders and better library publicity.
As an innovation, the e-book purports to replace the printed book. However, students continue to indicate a preference for using printed books. Nevertheless, many academic libraries report e-book use rates equal to or greater than that of the printed book. In this study, eight factors were investigated as potential reasons undergraduate students chose to use an e-book. A quantitative research design using a convenience sampling method and chi-square analyses was employed in the study. The population of interest was undergraduate students attending a small, traditional, liberal arts institution. Participants indicated leisure reading, conducting research, forced adoption, and convenience were positive factors in their choice to use an e-book. In-class reading was a negative factor in their choice to use an e-book. The availability of the printed book also proved to be a negative factor in the use of e-books. Textbook use and reading assigned readings were unrelated to their choice to use an e-book. When available, students chose to use the printed book; however, when the e-book was the only format available, they used it.
This article reports the findings of research commissioned by the Royal National Institute of Blind People to explore the impacts of reading for pleasure on blind and partially sighted adults. Data were collected via interviews, an online survey and six case studies. The results reveal that for 82% of participants reading for pleasure was ‘very important’ especially to relax and 59% of participants read for more than 10 hours a week. Multiple reading formats including traditional hard copy and digital formats were used by 85% of participants. The implications for materials provision and presentation for libraries and charitable organisations are considered in light of the findings.
The health literacy concept is often limited to descriptions of a patient’s functional relationship with text. This description does not acknowledge the range of information sources that people draw from in order to make informed decision about their health and treatment. A socio-cultural understanding of the practice of health literacy and the construction of the health information landscape is described, and draws from two studies of people with two different but complex and life-threatening chronic health conditions: chronic kidney disease and human immunodeficiency virus. Health information is experienced by patients as a chronic health condition landscape, and develops from three information sources, namely epistemic, social and corporeal sources. Participants in both studies used activities that involved orienting and sharing activities to understand the landscape that was used to inform their decision making. These findings challenge the traditional conceptions of health literacy and suggest an approach that views the landscape of chronic illness as being socially, physically and contextually constructed. This suggests recasting health literacy away from a sole interest in skills and towards understanding how information practices facilitate people becoming health literate.
This article discusses potential consequences of implementing bibliometrics as an institutionalized practice in academic libraries. Results are reported from a survey among libraries in Sweden with organized bibliometric activities. Incorporating bibliometric activities is one way of redefining and widening the role of the library. Implementation of bibliometric practice is motivated by ambitions to provide more complete scholarly communication-related services, as well as to increase the visibility and status of libraries. Underlying reasons are professional competencies such as metadata and bibliographic database management; and bibliometrics being strong within library and information science. Incorporating bibliometrics in academic libraries is also seen as a way of widening the professional profile of librarianship. The new role should, however, also be considered from the viewpoint of potential changes in how academic libraries are perceived when incorporating a monitoring function through bibliometric analyses of research performance in addition to traditional service-oriented functions.
In the aftermath of the financial crisis of 2008, with increasing unemployment, the small effects of economic stimulus packages and debt-ridden economies with deflationary tendencies, many economists see the downward economic trajectory of Japan as a possible route for the rest of the advanced OECD economies. In this context, the way Japanese public library services are affected by the ‘hard times’ is of interest regarding prospective developments in public libraries in the OECD countries outside Japan, and regarding the design of policies for maintaining high quality library services in a prolonged economic downturn. From 1997 the number of permanently employed librarians declined, and funds for materials shrank. Interviews with librarians, library directors, and leading officials at prefectural and ministerial levels, show that these changes were even more dramatic than the statistics reveal. Tentative explanations for the changes relating to the Japanese political economy are discussed. Hypotheses regarding both Japan specific policies and institutions, and imported neo-liberal policies and institutions are put forward.
A recurrent theme in LIS literature is the tendency of young people not to evaluate rigorously the information with which they come into contact. Although many information literacy models stress the need to take a critical approach, the reality of behaviour is often very different. Recent research conducted in an English high school has explored the importance that teenagers attach to 10 particular evaluative criteria. Data were contributed by 149 youngsters via an online questionnaire. Participants felt that information on the Web should be current/topical, free from spelling and grammatical errors and easily verifiable elsewhere but authorship was much less of a priority to them. The findings are likely to be of special relevance to information literacy teachers who are defining priorities for their own programmes.
This paper reports on the qualitative findings of a three-year study of public libraries and social capital conducted in Ontario, Canada. The study sought to establish whether library use was related to levels of social capital. This paper focuses on the rural phase of the study. The researchers visited five rural libraries, all in the southwestern region of the province. The researchers conducted in-depth interviews with library staff members and regular library users. The data suggest that while rural libraries have high potential to create social capital, the overlap of social networks in rural communities renders the library’s influence redundant. Moreover, many of the mechanisms that help libraries increase a sense of social cohesion and inclusion among users can also result in exclusion, even if unintentionally.
This paper reviews the recent literature on e-book sharing and use in post-secondary libraries, exploring current restrictions on viewing, printing, downloading, circulation, and interlibrary loan. It also discusses the ways in which these restrictions influence the library lending of e-book readers and other mobile devices. The most fundamental problems include restrictive license provisions, proprietary software and file formats, digital rights management (DRM), and the single-user business model adopted by many e-book vendors.
This article explores the geography of public libraries in the United States. The distribution of libraries is examined using maps and spatial statistics to analyze spatial patterns. Methods for delineating and studying library service areas used in previous LIS research are modified and applied using geographic information systems to study variations in library accessibility by state and by socio-economic group at the national level. A history of library development is situated within the broader economic and demographic history of the US to provide insight to contemporary patterns, and Louis Round Wilson’s Geography of Reading is used as a focal point for studying historical trends. Findings show that while national library coverage is extensive, the percentage of the population that lives in a library’s geographic service area varies considerably by region and state, with Southern and Western states having lower values than Northeastern and Midwestern states.
Library 2.0 is a change in the way libraries interact with their users. Technological developments on the Web have had a major influence on these changes. The change also places new requirements on librarians’ competencies and skills. This research investigates how librarians themselves see this change in terms of their work identity and working knowledge. The research shows what kinds of qualities and characteristics are expected from a ‘Librarian 2.0’, according to a group of professional librarians. The results associate ‘Librarian 2.0’ firmly with the Web, although some of the more traditional characteristics of librarianship have retained their relevance. This research also shows that the change towards a ‘Librarian 2.0’ can be seen as intimidating by some librarians, a fact that has to be taken into account when libraries develop their future strategies.
Inquiry-based learning describes a range of learner-centred pedagogies increasingly employed in higher education where students learn through engaging in open-ended research and inquiry. It is acknowledged that this type of pedagogical approach requires advanced information literacy capabilities in students, and that there is a need to support the development of information literacy in inquiry-based learning curricula. This paper reports on the evaluation of a selection of curriculum development projects undertaken at a UK university that implemented inquiry-based learning and information literacy development. Data was collected using a ‘Theory of Change’ evaluation methodology and analysed using a qualitative thematic approach. It was found that educators need to make explicit to students the need to develop information literacy to support their inquiries, and that dedicated approaches to facilitation from peers, librarians and academics are helpful when designing inquiry-based learning.
This study proposes an instrument to assess the current information system security status in libraries. The instrument is based on a model named LISSAM (library information systems security assessment model), which comprises five components: technological security foundation, information security policy, procedures and control, administrative tools, methods, and awareness creation. The instrument was pilot-tested with 50 respondents responsible for information systems or information technology in their libraries. All components received Cronbach alpha scores of <0.60 and were found to be reliable and acceptable. Findings revealed that over 95% of libraries have a high level of technological implementation but 54% scored poorly on organizational measures, especially on the lack of security policies, procedures, and user training. High scores on technological implementation were found to be correlated to sufficient financial support and early information and computer technology adoption.
This article investigates the value, and perceptions of value, of academic libraries to teaching and research staff by examining working relationships between libraries and academic departments in universities. Eight case studies were undertaken in the US, the UK and Scandinavia. Primary findings were analysed and triangulated with a series of short surveys to ascertain whether they resonated with other librarians’ experiences. The article offers examples of good practice in the area of partnership building for academic libraries to improve their value to, or perceptions of value by, teaching and research staff, as well as raise their profile and better market their services to this category of users. Those examples may be of interest to fellow library practitioners and researchers interested in exploring further library-faculty interaction and collaboration.
This study aims to identify the current status of information literacy among the students at Sultan Qaboos University in their final year through using the Big6 model for solving information problems. The study utilizes self-assessment survey approach, with the questionnaire as a tool for data collection. It surveyed undergraduate students of Sultan Qaboos University, enrolled in their final year for the academic year 2010/2011. Collected data from 550 valid questionnaires were processed using SPSS. The results indicated high rates of information literacy skills. Among the Big6 skills synthesis, including the ability of respondents in summarizing, combining and linking, using consistent style of organization, and using a variety of ways to display information was ranked first, while the skill of location and access scored the lowest. Significant statistical differences attributed to specialization, gender, English fluency, and computer skills were also indicated at minor levels. The amount of literature relating to information literacy in the Arab World is comparatively less than that in the developed countries. No empirical studies that investigate the competencies of information literacy among university students have previously been conducted in Oman.
Whilst until the late 19th century most libraries were dependent on donations for their stock, since then donations have been insignificant for the majority of libraries in comparison with purchased acquisitions. There are organisations, however, which have considerable donations programmes and the Church of Scientology is a prominent example. Scientologists suggest that their donations of sets of the works of L Ron Hubbard are frequently ignored and discarded without due consideration. They adduce information regarding the response to donations made to libraries in Germany and France to support this suggestion. Furthermore, they cite the principle of freedom of expression as a rationale for the inclusion of Scientology material in library stock. The relevance of freedom of expression in the matter of donations is assessed in relation to established library principles relating to balanced and representative collections. The importance of clear policies on collection development, derived from a respect for freedom of expression, is stressed as a basis for reasoned explanations to donors of why their donations might be accepted or rejected.
The process of selection underpins many important questions facing those libraries which have responsibility for preservation. Properties of digital material present challenges to established preservation selection drivers and practices, including the increasing volume of digital material; the complexity of some digital objects; changing forms of cultural object creation and ownership; and the need for early interventions to keep material useable over time. This paper examines relevant library and related literature to identify and conceptualise factors which affect selection decision making relating to the preservation of digital material in libraries. It describes six organisational areas of concern: resources and volume; criteria; policy; legal and ethical issues; roles and responsibility; and user aspects of selection. Particular challenges include the need to revisit criteria and develop policies for preservation and selection along with the effect of unclear roles, responsibilities and expectations of a wide range of stakeholders.
This article aims to investigate the approach to marketing and promotion adopted by independent libraries, with specific reference to the development of their digital presence. A three-phase mixed methodology approach was adopted which incorporated a website survey, a questionnaire, and telephone and face-to-face interviews. Data collection focused on the member libraries of the Association of Independent Libraries. Independent libraries are reluctant to engage fully with marketing and technology due to limited resources, fears over security and staff numbers, and a lack of familiarity with the concepts. In libraries where staff are already familiar with using digital technology, there is a greater uptake of digital applications on the librarys behalf. The libraries can benefit from viewing their offer more flexibly and communicating with patrons in ways appropriate to their targets including the use of websites, email and Web 2.0.
This article discusses the findings of an exploratory qualitative case study involving Leicester Central Library. The purpose of this study was to investigate essential elements of community engagement in public libraries. Three research methods semi-structured interviews, direct observation and document analysis were used to gather data. Analysis of the data suggested a model of seven essential elements of community engagement: belonging, commitment, communication, a flexible approach, genuineness, relevance and sustainability. Implications of the model are made in conclusion for the promotion of genuine community engagement, where the community-driven approach and the organic nature of the community engagement process are seen as being paramount to engagement.
This article investigates the role of leisure reading in the acculturation process of immigrants in a new country. It analyzes empirical data collected through surveys and semi-structured interviews with a sample of Russian-speaking immigrant readers residing in the Greater Toronto Area, Ontario, Canada. It traces the positive and negative roles of leisure reading in immigrant lives and the influence of reading on altering or supporting specific acculturation patterns. It investigates the significance of leisure reading in coping with culture shock, illuminating the humorous side of challenging situations, sharing the immigration experience of others, re-evaluating the national cultural heritage, stabilizing identity, learning about a new country, improving English-language skills, and compensating for the deficiencies in immigrant life. Informed by an innovative theoretical combination of reading and immigration scholarships, this article reveals the potential of understanding the experience of immigration through leisure reading.
This paper aims to present an alternative and simple method to improve the filtering of search results so as to increase the efficiency of literature searches, particularly for individual researchers who have limited logistical resources. The method proposed here is scope restriction using an impact-based filter, made possible by the emergence of freely available citation databases in conjunction with new tools to access and process the data efficiently. Results from a simulated search are compared between a conventional date-ranged filtered search and an impact-based filtered search using Publish or Perish as the citation analysis software. The utility and practical implications of this approach are further discussed.
This research highlights the status of the information technology (IT) skills and competencies being taught at LIS schools in the United States. Results list specific IT topics that the library schools are teaching and the ones that are missing from the curriculum. Based on a literature review these skills are then juxtaposed with the expectations of the employers as well as the graduates of these programs. This research was conducted in multiple steps, starting from extensive literature review, secondary data collection regarding courses from top LIS schools’ websites, identifying and creating an IT competency list, content analysis on the course names and descriptions in relation to IT competencies and recommendations for further improvement. In conclusion, some potential courses consisting of the lacking IT skills are proposed as a recommendation.
Using the ‘point oh’ naming system for developments in librarianship is attracting debate about its appropriateness, basis and syntax and the meaning and potential of Library 2.0. Now a new term, Library 3.0, has emerged. Is there is any significant difference between the two models? Using documentary analysis to explore the terms, the authors conclude that Library 2.0 and Library 3.0 are different. Whereas Library 2.0 could be seen as attempting to weaken the role of librarians in the emerging information environment, Library 3.0 projects librarians as prominent apomediaries guiding library users on how best to locate, access and use credible information in myriad formats from diverse sources, at the point of need. The Library 3.0 model has revived hope amongst those who were uncomfortable with the crowd intelligence architecture on which the Library 2.0 model was founded. It provides the tools and framework to organize the infosphere that the Library 2.0 threw into disarray. The authors see the 3.0 library as a personalizable, intelligent, sensitive and living institution created and sustained by a seamless engagement of library users, librarians and subject experts on a federated network of information pathways.